• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 927
  • Last Modified:

Missing driver

I bought an Acer m3400 aspire desktop and the first thing I did was to put Win ultimate 64 on it.
I got the drivers I needed from Acer and all is good except in device manager I have a missing driver for "mutimedia controller"
Windows update doesn't find anything and the acer driver page doesn't list this device (unless they call it something else) I have the audio, video and monitor drivers in place. What is it referring to?
TV Tuner? something else?
Is there a UI for the tuner card or would that have been installedwith the OEM software and now gone?
0
QPR
Asked:
QPR
  • 9
  • 6
  • 2
  • +1
1 Solution
 
ded9Commented:
Double click on the multimedia controller and select details tab-select hardware ids and post the ven and dev ids.



Ded9
0
 
QPRAuthor Commented:
Nothing just says "multimedia controller" under details
Under general it says not installed code 28
It's location is PCI Slot 5 (PCI bus 2, device 0, function 0) if that means anything?
0
 
ded9Commented:
Double click on the multimedia controller and select details tab-in details tab you will get a drop down list -select hardware ids - it will give you some number like ven and dev ids.

Ded9
0
Cloud Class® Course: CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

 
ded9Commented:
Did you get the details tab ?
0
 
QPRAuthor Commented:
Sorry forgot the drop down bit
hardware id says...
PCI\VEN_1131&DEV_7231&SUBSYS_180F1461&REV_CA
PCI\VEN_1131&DEV_7231&SUBSYS_180F1461
PCI\VEN_1131&DEV_7231&CC_048000
PCI\VEN_1131&DEV_7231&CC_0480
0
 
ded9Commented:
Its your tv tuner driver. Download your tvtuner driver from acer website.


Ded9

0
 
ded9Commented:
0
 
DonNetwork AdministratorCommented:
Try Drivereasy, it should find any drivers you need and supply the download for you (Free too)


http://www.drivereasy.com/
0
 
QPRAuthor Commented:
0
 
QPRAuthor Commented:
I checked wikipedia to see what tv format we have here and I got this (if it helps?)

New Zealand (PAL broadcast to be abandoned by 2012–2017, simulcast in DVB-S (since 2007) & DVB-T (gradually rolled out since mid-2008 starting with major centres))
0
 
ded9Commented:
Try all one by one it wont break anything. It depends on your computer config.


Ded9
0
 
ded9Commented:
TV-tuner       Acer TV-tuner options:

    * Hybrid TV-tuner supporting worldwide analog/DVB-T (Digital Video Broadcasting-Terrestrial)

      AIO platform:
          o RF-in
      Tower platform:
          o RF-in
          o S-Video
          o L-R audio-in
    * Hybrid TV-tuner supporting worldwide analog and ATSC (Advanced Television Systems Committee)

      AIO platform:
          o RF-in
      Tower platform:
          o RF-in
          o S-Video
          o L-R audio-in


So you should use  DVB T


Ded9
0
 
PowerEdgeTechIT ConsultantCommented:
It is most likely your TV Tuner:

http://global-download.acer.com/GDFiles/Driver/TV%20Tuner/TV%20Tuner_AverMedia_2.1.64.36_W7x64_A.zip?acerid=634100095578628437&Step1=Desktop&Step2=Aspire&Step3=Aspire M3400&OS=701&LC=en&BC=Acer&SC=PA_6

If you can get us the VEN and DEV ID's, we can tell you with more surety that that is the actual device we're looking for ... or you can simply try the driver above.  If it is not the one you need, it won't install.
0
 
QPRAuthor Commented:
Brilliant thanks!
Never (knowlingly) owned a pc with a tv card before.
Is there some kind of interface (app) with them or do you just plug "stuff" in and it does it's thing?
0
 
PowerEdgeTechIT ConsultantCommented:
Looks like I should have refreshed :)

Looks like you'll have to copy the the URL ... the link won't work.
0
 
ded9Commented:
After you install the driver launch media center.

Check this site

http://www.microsoft.com/windows/windows-media-center/get-started/default.aspx

Scan for channels using media center.


Ded9
0
 
QPRAuthor Commented:
cool thanks, I better have a read up. I'm guessing I should be connecting the PC to the satelitte box before I can do anything
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

  • 9
  • 6
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now