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rav_rav

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Windows Security Essentials Alert

Hi Experts,

I have a virus on my computer.  When I login to Windows into Safe Mode, there is a dialog box that comes up with a "Microsoft Security Essentials Alert" and there is a black screen in the background.  I tried to access the Task Manager but Ctrl+Alt+Delete is not working.
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Bozos22
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wdfdo1986
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rav_rav

ASKER

Hi Experts,

Thanks for the recommendations.  I did a System Restore and used ComboFix.  

It fixed most of the issue but for some weird reason, the internet doesn't work (network cable is connected thoug).  

Any suggestions on how to fix the internet problem?

Thanks,
Ravi
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rav_rav

ASKER

Hi Experts,

Thanks for the recommendations.  I did a System Restore and used ComboFix.  

It fixed most of the issue but for some weird reason, the internet doesn't work (network cable is connected thoug).  

Any suggestions on how to fix the internet problem?

Thanks,
Ravi
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rav_rav

ASKER

Hi There,

I changed the proxy settings but it did not help.
Avatar of Bozos22
Bozos22
If you are still not getting an IP address, try going to a command prompt and type...
netsh winsock reset
reboot the computer and see if that works.
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rav_rav

ASKER

Hi Bozos22,

Thanks for the response. I tried you suggestion but it did not work.  I think I'm just going to copy the contents of my harddrive, format it, and install Windows7.