unable to uninstall Expired Trial Version of AVG Internet Security 2011
Posted on 2011-02-19
I am needing help removing AVG Internet Security 2011. Whenever I go into Add/Remove Programs within XP Home Edition with SP3 and try to remove it AVG 2011, I get the following messages: Setup Error. Severity: Error.. Error Code.. 0xC0070643.. Error message... General internal error...Additional message: The removal of the product failed.. Context: Uinstallation of AVG... Next to these messages I have two options, Save Log and Exit. I just been clicking Exit there. I am not sure if this information will help troubleshoot this situation, but, I did notice the option of Change next to Remove during my attempts to uninstall or remove this utility.
I have downloaded the Free Version of AVG 2011 to install onto this troubled machine if I can ever successfully uninsall the Trial Version of AVG Internet Security 2011, which has now expired because the 30 days are up on it.
At this point, I have not attemtped any troubleshooting strategies. I do wonder if a 3rd party uninstallation utility might be warranted or needed.
Any help given to this question will be greatly appreciated.