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What is a webformmailer.php error in Dreamweaver CS3?

Posted on 2011-02-20
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What is a webformmailer.php error in Dreamweaver CS3?  It won't allow you to "Put"
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Question by:artismobile
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31 Comments
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939078
Hi artismobile,

No idea.  Can you tell us more about what you are trying to do, maybe make a screenshot or two?
0
 

Author Comment

by:artismobile
ID: 34939139
I'm trying to help a client.  He's trying to "Put" and it's not working, giving him that error. I'm waiting for more info.
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939174
Is the file he's trying to put called webformmailer.php?
0
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Author Comment

by:artismobile
ID: 34939184
That is the error he is getting. I'm still trying to learn what he's trying to put.
0
 

Author Comment

by:artismobile
ID: 34939344
Here is the error:

226-Options: -a -l
< 226 66 matches total
> CWD /webformmailer.php
< 550 Can't change directory to /webformmailer.php: No such file or directory
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939372
It looks like he's created a directory with a dot in it and I'm not sure the remote server will allow it.
0
 

Author Comment

by:artismobile
ID: 34939390
I'll forward that and advise...
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939427
Starting to sound like a pebkac error...
0
 

Author Comment

by:artismobile
ID: 34939442
He doesn't know what about the dot in the directory. He's just learning Dreamweaver, I'm sure he won't know what a pebkac error is.  I have CS5 Dreamweaver that I rarely dabble in. Is there anything else I can ask him for that can help?
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939466
Pebkac =

Problem
Exists
Between
Keyboard
And
Chair

Tell him to try to rename the file to something else and put it.
0
 

Author Comment

by:artismobile
ID: 34939503
That's cute. That's usually me, but I unplug myself and do a hard reset and I'm o.k. <grin>
I'll forward the file rename and let you know.

Thanks for the help
Art
0
 

Author Comment

by:artismobile
ID: 34939509
Just forward this:

< 150 Accepted data connection
< drwx---r-x 2 themanup inetuser 4096 Feb 20 23:35 .
< drwx---r-x 7 themanup inetuser 4096 Feb 20 23:35 ..
< 226-Options: -a -l
< 226 2 matches total
> CWD /1manUp Web
< 250 OK. Current directory is /1manUp Web
> PASV
< 227 Entering Passive Mode (97,74,47,128,198,132)
> TYPE I
< 200 TYPE is now 8-bit binary
> STOR man-Up-Promo-sheet.gif
< 150 Accepted data connection
< 226-File successfully transferred
< 226 15.163 seconds (measured here), 18.35 Kbytes per second
> CWD /1manUp Web
< 250 OK. Current directory is /1manUp Web
> PASV
< 227 Entering Passive Mode (97,74,47,128,198,53)
> TYPE A
< 200 TYPE is now ASCII
> LIST
< 150 Accepted data connection
< drwx---r-x 2 themanup inetuser 4096 Feb 20 23:35 .
< drwx---r-x 7 themanup inetuser 4096 Feb 20 23:35 ..
< -rw----r-- 1 themanup inetuser 284911 Feb 20 23:35 man-Up-Promo-sheet.gif
< 226-Options: -a -l
< 226 3 matches total
> CWD /1manUp Web
< 250 OK. Current directory is /1manUp Web
> PASV
< 227 Entering Passive Mode (97,74,47,128,196,17)
> TYPE A
< 200 TYPE is now ASCII
> LIST
< 150 Accepted data connection
< drwx---r-x 2 themanup inetuser 4096 Feb 20 23:35 .
< drwx---r-x 7 themanup inetuser 4096 Feb 20 23:35 ..
< -rw----r-- 1 themanup inetuser 284911 Feb 20 23:35 man-Up-Promo-sheet.gif
< 226-Options: -a -l
< 226 3 matches total
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939514
That looks good...
0
 

Author Comment

by:artismobile
ID: 34939526
That was his last one that he's having the problem with
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939541
But there are no errors in the log.
0
 

Author Comment

by:artismobile
ID: 34939573
Here's his site that won't work:

www.themanupmag.com

0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34939693
But that tells me nothing useful.  Does he have an index.html file defined and uploaded?
0
 

Author Comment

by:artismobile
ID: 34939796
He gave me this:


favicon.ico
gdform.php
missing.html
php.ini
webformmailer.php
welcome.html
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 34940052
How new is this site?
0
 

Author Comment

by:artismobile
ID: 34940064
New. Never build before, I think
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34940095
No, how new is the domain name registration and hosting contract?  Because it looks like the DNS servers haven't caught up with things OR he's got no idea what he's doing and is uploading files to the wrong place.
0
 

Author Comment

by:artismobile
ID: 34940171
Since October 2010
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34940324
Oookay.

It sounds more and more like the paths are not set up correctly in the site (seems to not be indicated by the FTP log) or there is a hosting problem.  Can you get verification from the ISP where the files are supposed to go?
0
 

Author Comment

by:artismobile
ID: 34943933
Ok.  I'll ask that.
0
 

Author Comment

by:artismobile
ID: 34943993
His response:

When I called godaddy the rep said that they could see the picture I was attempting to 'put'. On my end the settings, test and responses indicate I am putting correctly. I don't know where / how else to check.
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 34944252
http://www.themanupmag.com/man-Up-Promo-sheet.gif returns a 404 error, so either he took it down or GoDaddy support is lying.
0
 

Author Comment

by:artismobile
ID: 34944441
He's trying GoDaddy again
0
 
LVL 70

Accepted Solution

by:
Jason C. Levine earned 1500 total points
ID: 34944460
If GoDaddy support can see the site but we cannot from the outside, that almost certainly is a DNS config or other outwardly facing hosting problem.  Since GoDaddy is on the same network, the DNS would not be an issue for them...
0
 

Author Comment

by:artismobile
ID: 34945191
He's still talking to GoDaddy.  No luck yet
0
 

Author Comment

by:artismobile
ID: 34992142
It WAS operator error.  He didn't tell me what it was but I'm sure it was the complication between him and GoDaddy.  Thanks for helping
0
 

Author Closing Comment

by:artismobile
ID: 34992145
Operator error.  Expert was right with information even tho it was not the solution, it was the correct answer
0

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