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What is a webformmailer.php error in Dreamweaver CS3?

Posted on 2011-02-20
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Last Modified: 2012-05-11
What is a webformmailer.php error in Dreamweaver CS3?  It won't allow you to "Put"
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Question by:artismobile
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Expert Comment

by:Jason C. Levine
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Hi artismobile,

No idea.  Can you tell us more about what you are trying to do, maybe make a screenshot or two?
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Author Comment

by:artismobile
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I'm trying to help a client.  He's trying to "Put" and it's not working, giving him that error. I'm waiting for more info.
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Expert Comment

by:Jason C. Levine
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Is the file he's trying to put called webformmailer.php?
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Author Comment

by:artismobile
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That is the error he is getting. I'm still trying to learn what he's trying to put.
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Author Comment

by:artismobile
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Here is the error:

226-Options: -a -l
< 226 66 matches total
> CWD /webformmailer.php
< 550 Can't change directory to /webformmailer.php: No such file or directory
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Expert Comment

by:Jason C. Levine
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It looks like he's created a directory with a dot in it and I'm not sure the remote server will allow it.
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Author Comment

by:artismobile
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I'll forward that and advise...
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Expert Comment

by:Jason C. Levine
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Starting to sound like a pebkac error...
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Author Comment

by:artismobile
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He doesn't know what about the dot in the directory. He's just learning Dreamweaver, I'm sure he won't know what a pebkac error is.  I have CS5 Dreamweaver that I rarely dabble in. Is there anything else I can ask him for that can help?
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Expert Comment

by:Jason C. Levine
Comment Utility
Pebkac =

Problem
Exists
Between
Keyboard
And
Chair

Tell him to try to rename the file to something else and put it.
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Author Comment

by:artismobile
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That's cute. That's usually me, but I unplug myself and do a hard reset and I'm o.k. <grin>
I'll forward the file rename and let you know.

Thanks for the help
Art
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Author Comment

by:artismobile
Comment Utility
Just forward this:

< 150 Accepted data connection
< drwx---r-x 2 themanup inetuser 4096 Feb 20 23:35 .
< drwx---r-x 7 themanup inetuser 4096 Feb 20 23:35 ..
< 226-Options: -a -l
< 226 2 matches total
> CWD /1manUp Web
< 250 OK. Current directory is /1manUp Web
> PASV
< 227 Entering Passive Mode (97,74,47,128,198,132)
> TYPE I
< 200 TYPE is now 8-bit binary
> STOR man-Up-Promo-sheet.gif
< 150 Accepted data connection
< 226-File successfully transferred
< 226 15.163 seconds (measured here), 18.35 Kbytes per second
> CWD /1manUp Web
< 250 OK. Current directory is /1manUp Web
> PASV
< 227 Entering Passive Mode (97,74,47,128,198,53)
> TYPE A
< 200 TYPE is now ASCII
> LIST
< 150 Accepted data connection
< drwx---r-x 2 themanup inetuser 4096 Feb 20 23:35 .
< drwx---r-x 7 themanup inetuser 4096 Feb 20 23:35 ..
< -rw----r-- 1 themanup inetuser 284911 Feb 20 23:35 man-Up-Promo-sheet.gif
< 226-Options: -a -l
< 226 3 matches total
> CWD /1manUp Web
< 250 OK. Current directory is /1manUp Web
> PASV
< 227 Entering Passive Mode (97,74,47,128,196,17)
> TYPE A
< 200 TYPE is now ASCII
> LIST
< 150 Accepted data connection
< drwx---r-x 2 themanup inetuser 4096 Feb 20 23:35 .
< drwx---r-x 7 themanup inetuser 4096 Feb 20 23:35 ..
< -rw----r-- 1 themanup inetuser 284911 Feb 20 23:35 man-Up-Promo-sheet.gif
< 226-Options: -a -l
< 226 3 matches total
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Expert Comment

by:Jason C. Levine
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That looks good...
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Author Comment

by:artismobile
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That was his last one that he's having the problem with
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Expert Comment

by:Jason C. Levine
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But there are no errors in the log.
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Author Comment

by:artismobile
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Here's his site that won't work:

www.themanupmag.com

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Expert Comment

by:Jason C. Levine
Comment Utility
But that tells me nothing useful.  Does he have an index.html file defined and uploaded?
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Author Comment

by:artismobile
Comment Utility
He gave me this:


favicon.ico
gdform.php
missing.html
php.ini
webformmailer.php
welcome.html
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Expert Comment

by:Jason C. Levine
Comment Utility
How new is this site?
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Author Comment

by:artismobile
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New. Never build before, I think
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Expert Comment

by:Jason C. Levine
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No, how new is the domain name registration and hosting contract?  Because it looks like the DNS servers haven't caught up with things OR he's got no idea what he's doing and is uploading files to the wrong place.
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Author Comment

by:artismobile
Comment Utility
Since October 2010
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Expert Comment

by:Jason C. Levine
Comment Utility
Oookay.

It sounds more and more like the paths are not set up correctly in the site (seems to not be indicated by the FTP log) or there is a hosting problem.  Can you get verification from the ISP where the files are supposed to go?
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Author Comment

by:artismobile
Comment Utility
Ok.  I'll ask that.
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Author Comment

by:artismobile
Comment Utility
His response:

When I called godaddy the rep said that they could see the picture I was attempting to 'put'. On my end the settings, test and responses indicate I am putting correctly. I don't know where / how else to check.
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Expert Comment

by:Jason C. Levine
Comment Utility
http://www.themanupmag.com/man-Up-Promo-sheet.gif returns a 404 error, so either he took it down or GoDaddy support is lying.
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Author Comment

by:artismobile
Comment Utility
He's trying GoDaddy again
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Accepted Solution

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Jason C. Levine earned 500 total points
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If GoDaddy support can see the site but we cannot from the outside, that almost certainly is a DNS config or other outwardly facing hosting problem.  Since GoDaddy is on the same network, the DNS would not be an issue for them...
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Author Comment

by:artismobile
Comment Utility
He's still talking to GoDaddy.  No luck yet
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Author Comment

by:artismobile
Comment Utility
It WAS operator error.  He didn't tell me what it was but I'm sure it was the complication between him and GoDaddy.  Thanks for helping
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Author Closing Comment

by:artismobile
Comment Utility
Operator error.  Expert was right with information even tho it was not the solution, it was the correct answer
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