Solved

Why does my laptop flash a white screen after boot up just after Windows 7 loads?

Posted on 2011-02-20
5
1,262 Views
Last Modified: 2012-05-11
Why does my laptop flash a white screen after boot up just after Windows 7 loads? It's so Socratic, I can't narrow it down. It will hang up on a white screen then check for start up errors but in never finds any. I disk cleaned up and defragged and ran the last windows update. That seemed to work then I unplugged the lap top and ran off the battery only and it gave me the white screen.  As soon as I plug it in, it goes away.  The battery is fully charged, the laptop is 3 months old Toshiba Satellite L675

Thank you
Art
0
Comment
Question by:artismobile
  • 3
5 Comments
 
LVL 11

Accepted Solution

by:
sfossupport earned 250 total points
ID: 34939101
Sounds like its a power utility, probably from toshiba. Download autoruns from sysinternals and look what power services toshiba is starting. Turn these off and reboot to see if this is the issue. The seond spot to check would be the event log.
0
 

Author Comment

by:artismobile
ID: 34939131
I can't get it to recreate the problem now.  Where is the event log?
0
 

Assisted Solution

by:mad_wog
mad_wog earned 250 total points
ID: 34939683
event log
click start
type in event log
0
 

Author Comment

by:artismobile
ID: 34992150
Solution found.  It was Malware that I corrected once I found out.  Thanks for helping
0
 

Author Closing Comment

by:artismobile
ID: 34992157
User found the problem that had nothing to do with the original question. Experts were still very hepfull
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the features I've come to appreciate about Windows 7 and Windows Server 2008 R2 is the ability to pin applications to the task bar. As useful a feature as I've found this, it does have some quirks.  For example, have you ever tried pinning an…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question