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Why does my laptop flash a white screen after boot up just after Windows 7 loads?

Posted on 2011-02-20
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Last Modified: 2012-05-11
Why does my laptop flash a white screen after boot up just after Windows 7 loads? It's so Socratic, I can't narrow it down. It will hang up on a white screen then check for start up errors but in never finds any. I disk cleaned up and defragged and ran the last windows update. That seemed to work then I unplugged the lap top and ran off the battery only and it gave me the white screen.  As soon as I plug it in, it goes away.  The battery is fully charged, the laptop is 3 months old Toshiba Satellite L675

Thank you
Art
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Question by:artismobile
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5 Comments
 
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Accepted Solution

by:
sfossupport earned 750 total points
ID: 34939101
Sounds like its a power utility, probably from toshiba. Download autoruns from sysinternals and look what power services toshiba is starting. Turn these off and reboot to see if this is the issue. The seond spot to check would be the event log.
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Author Comment

by:artismobile
ID: 34939131
I can't get it to recreate the problem now.  Where is the event log?
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Assisted Solution

by:mad_wog
mad_wog earned 750 total points
ID: 34939683
event log
click start
type in event log
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Author Comment

by:artismobile
ID: 34992150
Solution found.  It was Malware that I corrected once I found out.  Thanks for helping
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Author Closing Comment

by:artismobile
ID: 34992157
User found the problem that had nothing to do with the original question. Experts were still very hepfull
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