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ISA Server crash

Posted on 2011-02-20
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Last Modified: 2012-06-21
Our ISA 2004 server's hard drive crashed today and we reinstalled ISA onto another server and imported the backup config. However we are having a couple of problems.

1. When trying to recreate the OWA weblistner it will not let me select the SSL Certificate that I imported. I get the error "There are no certificates configured on this server"

2. We can not connect to the internet unless we manually configure the Firewall client on a computer. Automaticly detect will not work.

Please help!
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Question by:twanderson
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LVL 13

Expert Comment

by:Mohamed ElManakhly
ID: 34939286
1. When trying to recreate the OWA weblistner it will not let me select the SSL Certificate that I imported. I get the error "There are no certificates configured on this server"

you have to install the certificate that includes the private key on the ISA server under the (Personal) Directory in the certificates Management console in order to find it available to selec under the Listener properties .

2. We can not connect to the internet unless we manually configure thes Firewall client on a computer. Automaticly detect will not work

have you configured the same internel IPs like the old crashed server ?
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Author Comment

by:twanderson
ID: 34939302
We have installed the certificate in the personal store and it shows up there, but it still gives us this error.
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LVL 13

Expert Comment

by:Mohamed ElManakhly
ID: 34939321
did you install the it with the private key ? if you use internal CA , you have to select the option to export the private key as wel when Exportng the certificate from the CA.
If you receive a message that the certificate cannot be found, this indicates that the certificate was not imported to the correct certificate store, or that you did not choose to export the private key during the export certificate process. (http://technet.microsoft.com/en-us/library/bb794843.aspx)
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Expert Comment

by:Keith Alabaster
ID: 34939543
It does go into the personal store but in the Local Computer Account, not the personal account.
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Accepted Solution

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twanderson earned 0 total points
ID: 35037176
We were able to get the Server back going.
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Author Closing Comment

by:twanderson
ID: 35081110
We were able to get the Server back going
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