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CLICK FREE BACKUP SAYS UNAVILABLE

Posted on 2011-02-20
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Last Modified: 2012-05-11
Good evening,
I purchased a 1TB click free backup and I have 3 computers I have set it up on. If the firewall is off it work perfect as soon as I turn the firewall on it says unavilable. I have put in all the computer ip address in the firewall settings, along with every file that was in the all users application data click free folder and said yes and allow. I'm using webroot security essentials. Any suggestions on how to get it to work with my firewall. The computer that has the harddrive connected works fine firewall or no firewall. The click free does not have a network connection it is the one you plug in to a usb port and you have a usb key you install on all the computers that are going to be using the drive.
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Question by:thinktechsolutions
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6 Comments
 
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Expert Comment

by:chqshaitan
ID: 34939446
what is the full name of the package? its more than likely that the ports are being blocked by the local firewall on each pc. Personally i would disable the firewall if you are being a router as it is will (in most circumstances) be adequete protection.
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by:chqshaitan
ID: 34939465
i misread your question bud, what drive did you go for?

http://www.clickfree.com/support_product.php?code=cen
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Author Comment

by:thinktechsolutions
ID: 34939478
C2N NETWORK USB 1TB. But it doesn't have a network cable its just a usb cable
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Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
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Expert Comment

by:chqshaitan
ID: 34939517
cant see that on the list of drives bud. which one is it exactly on that list?
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Accepted Solution

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thinktechsolutions earned 0 total points
ID: 34939521
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Author Closing Comment

by:thinktechsolutions
ID: 35154488
Fiigured out the issue the webroot security essentials program doesn't allow you to manually open up ports as soon as I disabled it open up the firewall from windows enabled the port numbers everything worked. Removed webroot security essentials and installed eset and have never looked back
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