Solved

CLICK FREE BACKUP SAYS UNAVILABLE

Posted on 2011-02-20
6
457 Views
Last Modified: 2012-05-11
Good evening,
I purchased a 1TB click free backup and I have 3 computers I have set it up on. If the firewall is off it work perfect as soon as I turn the firewall on it says unavilable. I have put in all the computer ip address in the firewall settings, along with every file that was in the all users application data click free folder and said yes and allow. I'm using webroot security essentials. Any suggestions on how to get it to work with my firewall. The computer that has the harddrive connected works fine firewall or no firewall. The click free does not have a network connection it is the one you plug in to a usb port and you have a usb key you install on all the computers that are going to be using the drive.
0
Comment
Question by:thinktechsolutions
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 5

Expert Comment

by:chqshaitan
ID: 34939446
what is the full name of the package? its more than likely that the ports are being blocked by the local firewall on each pc. Personally i would disable the firewall if you are being a router as it is will (in most circumstances) be adequete protection.
0
 
LVL 5

Expert Comment

by:chqshaitan
ID: 34939465
i misread your question bud, what drive did you go for?

http://www.clickfree.com/support_product.php?code=cen
0
 

Author Comment

by:thinktechsolutions
ID: 34939478
C2N NETWORK USB 1TB. But it doesn't have a network cable its just a usb cable
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 5

Expert Comment

by:chqshaitan
ID: 34939517
cant see that on the list of drives bud. which one is it exactly on that list?
0
 

Accepted Solution

by:
thinktechsolutions earned 0 total points
ID: 34939521
0
 

Author Closing Comment

by:thinktechsolutions
ID: 35154488
Fiigured out the issue the webroot security essentials program doesn't allow you to manually open up ports as soon as I disabled it open up the firewall from windows enabled the port numbers everything worked. Removed webroot security essentials and installed eset and have never looked back
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Monitor input from a computer is usually nothing special.  In this instance it prevented anyone from using the computer.  This was a preconfiguration that didn't work.
Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question