CLICK FREE BACKUP SAYS UNAVILABLE

Good evening,
I purchased a 1TB click free backup and I have 3 computers I have set it up on. If the firewall is off it work perfect as soon as I turn the firewall on it says unavilable. I have put in all the computer ip address in the firewall settings, along with every file that was in the all users application data click free folder and said yes and allow. I'm using webroot security essentials. Any suggestions on how to get it to work with my firewall. The computer that has the harddrive connected works fine firewall or no firewall. The click free does not have a network connection it is the one you plug in to a usb port and you have a usb key you install on all the computers that are going to be using the drive.
thinktechsolutionsAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
thinktechsolutionsConnect With a Mentor Author Commented:
0
 
chqshaitanCommented:
what is the full name of the package? its more than likely that the ports are being blocked by the local firewall on each pc. Personally i would disable the firewall if you are being a router as it is will (in most circumstances) be adequete protection.
0
 
chqshaitanCommented:
i misread your question bud, what drive did you go for?

http://www.clickfree.com/support_product.php?code=cen
0
Worried about phishing attacks?

90% of attacks start with a phish. It’s critical that IT admins and MSSPs have the right security in place to protect their end users from these phishing attacks. Check out our latest feature brief for tips and tricks to keep your employees off a hackers line!

 
thinktechsolutionsAuthor Commented:
C2N NETWORK USB 1TB. But it doesn't have a network cable its just a usb cable
0
 
chqshaitanCommented:
cant see that on the list of drives bud. which one is it exactly on that list?
0
 
thinktechsolutionsAuthor Commented:
Fiigured out the issue the webroot security essentials program doesn't allow you to manually open up ports as soon as I disabled it open up the firewall from windows enabled the port numbers everything worked. Removed webroot security essentials and installed eset and have never looked back
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.