Solved

CLICK FREE BACKUP SAYS UNAVILABLE

Posted on 2011-02-20
6
453 Views
Last Modified: 2012-05-11
Good evening,
I purchased a 1TB click free backup and I have 3 computers I have set it up on. If the firewall is off it work perfect as soon as I turn the firewall on it says unavilable. I have put in all the computer ip address in the firewall settings, along with every file that was in the all users application data click free folder and said yes and allow. I'm using webroot security essentials. Any suggestions on how to get it to work with my firewall. The computer that has the harddrive connected works fine firewall or no firewall. The click free does not have a network connection it is the one you plug in to a usb port and you have a usb key you install on all the computers that are going to be using the drive.
0
Comment
Question by:thinktechsolutions
  • 3
  • 3
6 Comments
 
LVL 5

Expert Comment

by:chqshaitan
ID: 34939446
what is the full name of the package? its more than likely that the ports are being blocked by the local firewall on each pc. Personally i would disable the firewall if you are being a router as it is will (in most circumstances) be adequete protection.
0
 
LVL 5

Expert Comment

by:chqshaitan
ID: 34939465
i misread your question bud, what drive did you go for?

http://www.clickfree.com/support_product.php?code=cen
0
 

Author Comment

by:thinktechsolutions
ID: 34939478
C2N NETWORK USB 1TB. But it doesn't have a network cable its just a usb cable
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 5

Expert Comment

by:chqshaitan
ID: 34939517
cant see that on the list of drives bud. which one is it exactly on that list?
0
 

Accepted Solution

by:
thinktechsolutions earned 0 total points
ID: 34939521
0
 

Author Closing Comment

by:thinktechsolutions
ID: 35154488
Fiigured out the issue the webroot security essentials program doesn't allow you to manually open up ports as soon as I disabled it open up the firewall from windows enabled the port numbers everything worked. Removed webroot security essentials and installed eset and have never looked back
0

Featured Post

New My Cloud Pro Series - organize everything!

With space to keep virtually everything, the My Cloud Pro Series offers your team the network storage to edit, save and share production files from anywhere with an internet connection. Compatible with both Mac and PC, you're able to protect your content regardless of OS.

Join & Write a Comment

Having issues meeting security compliance criteria because of those pesky USB drives? Then I can help you! This article will explain how to disable USB Mass Storage devices in Windows Server 2008 R2.
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now