nestey
asked on
Can not install OS
I am trying to help a co worker who is having trouble installing Vista Ultimate 64bit. He has purchased
MSI NF 980 -G65 Motherboard
MSI N460GTX Twin Fruzr II Video Card
16 GB Ram
LG DVDRW
2 1TB Segate Hard Drives
900 Watt P/S
When I try to install Vista Ultimate 64 bit I get Windows is loading files and after a few minutes I get a blue screen (Not your usual BSOD) with
*** Stop : 0x0000005c (0x0000000000003000, 0x0000000000000001, 0x0000000000000008, 0x0000000000000000 )
I have tried a dfiferent DVD drive also tried removining all memory sticks but 1 while memory was out I tried loading XP Pro and I also removed 1 of the hard drives. I even attached both hard drives one at a time to a running XP machine and formated each drive. No matter what I have tried I still can not get an OS installed
MSI NF 980 -G65 Motherboard
MSI N460GTX Twin Fruzr II Video Card
16 GB Ram
LG DVDRW
2 1TB Segate Hard Drives
900 Watt P/S
When I try to install Vista Ultimate 64 bit I get Windows is loading files and after a few minutes I get a blue screen (Not your usual BSOD) with
*** Stop : 0x0000005c (0x0000000000003000, 0x0000000000000001, 0x0000000000000008, 0x0000000000000000 )
I have tried a dfiferent DVD drive also tried removining all memory sticks but 1 while memory was out I tried loading XP Pro and I also removed 1 of the hard drives. I even attached both hard drives one at a time to a running XP machine and formated each drive. No matter what I have tried I still can not get an OS installed
done a search bud,
hope this helps..
http://www.tomshardware.co.uk/forum/303375-13-video-signal-occasional-bsod
hope this helps..
http://www.tomshardware.co.uk/forum/303375-13-video-signal-occasional-bsod
ASKER
Sounds like it is the same PC, not sure were he purchased it but I will check with him tomorrow. I will also see if he tried to overclock it. not sure were the switch is that the link was talking about but I will try to see if I can find it.
Will let you know tomorrow what I fing out
Thanks
Will let you know tomorrow what I fing out
Thanks
Update the computer BIOS.
ASKER
I will go to the MSI sight and look for the BIOS update
SOLUTION
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ASKER
Tried to run mmemtest86+ but it would not run. The disk is good as I used it on another PC and ran test booted this computer up with disk in and it got as far as sayingmemtest86+ Ver 4.20 and stops. My co-worker is bringing in all the paper work tomorrow and hopefully I can tell what the memory setting should be.
I am going to check to see if there is a newer BIOS as this one is A7612NMS V1.2 121509
I am going to check to see if there is a newer BIOS as this one is A7612NMS V1.2 121509
if you post the exact model - we can look it up on the net
ASKER
Model of MB is MSI NF980 - G65 MS - 7612 Ver 1.2 121509
I downloaded 7612v14 last night and tried to flash the bios but no luck all it did was turn off I booted to a Win 98 disk copied the 2 files to another floppy and ran
AFUD4310.exe A7612NMS.140 and it turned off did not update
I downloaded 7612v14 last night and tried to flash the bios but no luck all it did was turn off I booted to a Win 98 disk copied the 2 files to another floppy and ran
AFUD4310.exe A7612NMS.140 and it turned off did not update
i meant the RAM model - not mobo...
ASKER
Here is what is on the Ram
G. Skill
F3-12800CL9D - 8GBRL
DDR3 - 1600 PC3 - 1200 4GBX2
CL 9-9-9-24 1.5v
Is the CL 9-9-9-24 the ram settings?
G. Skill
F3-12800CL9D - 8GBRL
DDR3 - 1600 PC3 - 1200 4GBX2
CL 9-9-9-24 1.5v
Is the CL 9-9-9-24 the ram settings?
yes - those are the settings
here all the specs for the ram - voltage should be 1.5 V : http://www.gskill.com/products.php?index=239
here all the specs for the ram - voltage should be 1.5 V : http://www.gskill.com/products.php?index=239
Some times such problem occurs when there is no driver for SATA , so check ur BIOS setting and set SATA native mode and try install
ASKER
I will check RAM settings tonight when I looked before I believe everything was set to AUTO. I did look in the BIOS but did not see anything for SATA native mode.
ASKER
Memory is all set to AUTO if I change this there are more setting than I know what to do with.
I Pressed F5 and the Memory - Z screen poped up with the following info ALL 4 DIMM's are set the same
TCL 9, TRCD 9, TRP 9, TRAS 24, TRFC 24, TWR 10, TWRT 5, TRRD 4, and TRTP 5
I tried to update the BIOS. I tried both booting to a DOS 6.22 disk and a Win98 SE disk went to an A prompt removed the disk put in another disk which has the 2 BIOS files on it AFUD4310.exe and A7612NMS.140 that I downloaded from MSI.
Typed in at the A:>AFUD4310 A7612NMS.140 the screen just goes blank and reboots does not up date.
There is a M-Flash option and if I enable the USB save and reboot the option is not saved. I created a bootable USB stick which worked on an XP Pro machine I had at work but does not work on this machine
I Pressed F5 and the Memory - Z screen poped up with the following info ALL 4 DIMM's are set the same
TCL 9, TRCD 9, TRP 9, TRAS 24, TRFC 24, TWR 10, TWRT 5, TRRD 4, and TRTP 5
I tried to update the BIOS. I tried both booting to a DOS 6.22 disk and a Win98 SE disk went to an A prompt removed the disk put in another disk which has the 2 BIOS files on it AFUD4310.exe and A7612NMS.140 that I downloaded from MSI.
Typed in at the A:>AFUD4310 A7612NMS.140 the screen just goes blank and reboots does not up date.
There is a M-Flash option and if I enable the USB save and reboot the option is not saved. I created a bootable USB stick which worked on an XP Pro machine I had at work but does not work on this machine
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ASKER
I did try installing with minimum devices with same results, I am downloading the file from the link you provided now and will run the tests. I am starting to believe there is a problem with the MB as I still can not update the BIOS, I have tried both bootable USB and WIN 98 SE floppy which I believe I have done correctly also the M-Flash didn't work either.
post results!
ASKER
Well I tried to to boot to the Knoppix CD and it will not boot, I get the splash screen then a blinking cursor. I rhink I give up
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ASKER
Want to thank all for the post. Will start by returning the MB since I am not even able to update the BIOS
What type of memory is it, is it definitely the right type for the motherboard?