Link to home
Start Free TrialLog in
Avatar of nestey
nestey

asked on

Can not install OS

I am trying to help a co worker who is having trouble installing Vista Ultimate 64bit. He has purchased
MSI NF 980 -G65 Motherboard
MSI N460GTX Twin Fruzr II Video Card
16 GB Ram
LG DVDRW
2 1TB Segate Hard Drives
900 Watt P/S

When I try to install Vista Ultimate 64 bit I get Windows is loading files and after a few minutes I get a blue screen (Not your usual BSOD) with

*** Stop : 0x0000005c (0x0000000000003000, 0x0000000000000001, 0x0000000000000008, 0x0000000000000000 )

I have tried a dfiferent DVD drive also tried removining all memory sticks but 1 while memory was out I tried loading XP Pro and I also removed 1 of the hard drives. I even attached both hard drives one at a time to a running XP machine and formated each drive. No matter what I have tried I still can not get an OS installed
Avatar of bootuppc
bootuppc
Flag of United Kingdom of Great Britain and Northern Ireland image

Did it work with xp?

What type of memory is it, is it definitely the right type for the motherboard?
Avatar of nestey
nestey

ASKER

Sounds like it is the same PC, not sure were he purchased it but I will check with him tomorrow. I will also see if he tried to overclock it. not sure were the switch is that the link was talking about but I will try to see if I can find it.

Will let you know tomorrow what I fing out

Thanks
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Update the computer BIOS.
Avatar of nestey

ASKER

I will go to the MSI sight and look for the BIOS update
SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of nestey

ASKER

Tried to run mmemtest86+ but it would not run. The disk is good as I used it on another PC and ran test booted this computer up with disk in and it got as far as sayingmemtest86+  Ver 4.20 and stops. My co-worker is bringing in all the paper work tomorrow and hopefully I can tell what the memory setting should be.

I am going to check to see if there is a newer BIOS as this one is A7612NMS  V1.2  121509
if you post the exact model - we can look it up on the net
Avatar of nestey

ASKER

Model of MB is MSI NF980 - G65   MS - 7612 Ver 1.2 121509

I downloaded 7612v14 last night and tried to flash the bios but no luck all it did was turn off  I booted to a Win 98 disk copied the 2 files to another floppy and ran

AFUD4310.exe A7612NMS.140   and it turned off  did not update
i meant the RAM model - not mobo...
Avatar of nestey

ASKER

Here is what is on the Ram

G. Skill
F3-12800CL9D - 8GBRL
DDR3 - 1600 PC3 - 1200 4GBX2
CL 9-9-9-24  1.5v

Is the CL 9-9-9-24  the ram settings?
yes - those are the settings
here all the specs for the ram - voltage should be 1.5 V :  http://www.gskill.com/products.php?index=239
Some times such problem occurs when there is no driver for SATA , so check ur BIOS setting and set SATA native mode and try install
Avatar of nestey

ASKER

I will check RAM settings tonight when I looked before I believe everything was set to AUTO. I did look in the BIOS but did not see anything for SATA native mode.

Avatar of nestey

ASKER

Memory is all set to AUTO if I change this there are more setting than I know what to do with.

I Pressed F5 and the Memory - Z screen poped up with the following info ALL 4 DIMM's are set the same

TCL 9, TRCD 9, TRP 9, TRAS 24, TRFC 24, TWR 10, TWRT 5, TRRD 4, and TRTP 5


I tried to update the BIOS. I tried both booting to a DOS 6.22 disk and a Win98 SE disk went to an A prompt removed the disk put in another disk which has the 2 BIOS files on it AFUD4310.exe and A7612NMS.140 that I downloaded from MSI.
Typed in at the A:>AFUD4310 A7612NMS.140   the screen just goes blank and reboots does not up date.

There is a M-Flash option and if I enable the USB save and reboot the option is not saved. I created a bootable USB stick which worked on an XP Pro machine I had at work but does not work on this machine

ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of nestey

ASKER

I did try installing with minimum devices with same results, I am downloading the file from the link you provided now and will run the tests. I am starting to believe there is a problem with the MB as I still can not update the BIOS, I have tried both bootable USB and WIN 98 SE floppy which I believe I have done correctly also the M-Flash didn't work either.
post results!
Avatar of nestey

ASKER

Well I tried to to boot to the Knoppix CD and it will not boot, I get the splash screen then a blinking cursor. I rhink I give up
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of nestey

ASKER

Want to thank all for the post. Will start by returning the MB since I am not even able to update the BIOS