Outlook 2003 cannot scan to email - error "The Operation Failed"
Posted on 2011-02-20
I have a customer that has a new HP AIO ptr/scan/fax device setup and the scanner works OK but cannot send scanned image via Outlook 2003 email .. only get a small MS Office Outlook window with the error message "The Operation Failed" and click on OK button. NOT a good error message or description in my opinion!
Also tried Read Iris 11 scanner pgm which scans OK too but gives the same exact error when trying to attach the scanned image file automatically to an email.
We need to get the Scan to Email function to work with this customer please!
Any ideas WHY this does not work properly?