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WSS 3.0 Cannot Delete User from Site

Posted on 2011-02-20
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Last Modified: 2012-05-11
Hello,  I am trying to delete a user from Sharepoint Services 3.0 on an SBS 2008 machine.  I am logged onto the machine under the Administrator account and have setup the Administrator account as the Site Collection Administrator.  This should allow it to delete users, but when I go to People and Groups: All People, the Delete Users from Site Collection under Actions is not available.  I'm confused at this point as to what the issue could be.  Is there something that I'm missing that needs to be setup?  Thanks for any help.
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Question by:rcblevins
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by:navdeepmadan
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Please check the ULS logs and eventviewer logs when you have added the user.
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by:rcblevins
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I'm not sure I follow you.  The user that I'm trying to delete was added over 2 years ago.  I'm pretty new to Sharepoint Administration, but from what I've read the Site Collection Administrator should be able to remove any user and this option is simply not available to remove any user at all.  Is there any were else that the Administrator account needs permission to be able to delete users other than being the site collection administrator under Application Management?  Thanks.
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by:rcblevins
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Sharepoint is currently not in production and has not been in production.  I am currently trying to get it up and running for use.  One of the users is no longer here and trying to resolve errors with another user, which is why I'm trying to delete users.  Would the best option at this point be to uninstall Sharepoint and then re-install it?
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by:Chris-Vielife
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Hi,

Do you have the Farm Administration Account? If you do I would give that one a try.


Cheers


(Just in case I have added the below)

To permanently delete a user from UserData table and permanently delete all of the user's alerts, do the following:

On the site collection home page, click the Site Actions menu, point to Site Settings, and then click People and Groups.
On the People and Groups page, in the Quick Launch, click All People.
On the People and Groups: All People page, select the check box next to the user who you want to delete.
On the Actions menu, click Delete Users from Site Collection, and then click OK.


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Author Comment

by:rcblevins
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Thanks.  The Administrator account is listed as one of the Farm Administrators.  The wierd thing is that with it I can remove Farm Administrators and add them back, but I can't remove anyone from All People List.  Is it time to uninstall and re-install or is there something simple that I'm missing?

Thanks.
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by:Chris-Vielife
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It maybe because that site or sub site is inheriting permissions from the parent.

Are you deleting users from the root site of the web application or is this a sub site ?  
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Author Comment

by:rcblevins
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Sorry, I'm not very familiar with Sharepoint at this point and this may seem like a really stupid question.  I'm in Central Administration trying to delete the users, would that be the root site?  
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Chris-Vielife earned 500 total points
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Ok,

When you create a web application you normally create the root site collection.

http://hostname:3000
For example the above web application address who default to the first site you created under it. Unless told otherwise  

Sub sites
http://hostname:3000/sites/

In Central Admin you will not be able to manage all the individual users for the web application, except for high level permission such as site collection administrators, access policy.  

So you need to navigate to your web application that you intend to use for your deployment, go to site settings/ Advanced permissions.

--------------
If you are about to deploy I recommend creating Active Directory group that mirror you site collections

so say I have

http://hostname:3000/sites/sales/

In active directory i would have

OU SharePoint \ OU Sales \ Security Group (Sales visitors)
OU SharePoint \ OU Sales \ Security Group (Sales members)
OU SharePoint \ OU Sales \ Security Group (Sales owners)
   
Since when you make sub sites it will ask if you want to create SharePoint groups

(Sales visitors) <- this defaults to the root visitor group but you can change it
(Sales members)
(Sales owners)


Add the Active directory groups to the SharePoint Groups

Its a pain to set-up but when you want to control user access it is as simple as changing the membership in AD

Hope that helps

Regards

Chris
 
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Author Comment

by:rcblevins
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Thanks for helping me better understand it.  After looking at it further there was a sub site that did not have the Administrator as the site collection administrator.  I fixed it there and now I'm able to delete the users.  Thanks again.
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