Solved

How the out-of-office message work in zcs?

Posted on 2011-02-20
3
1,211 Views
Last Modified: 2012-06-27
This is using Zimbra Collaboration Suite 6.0.10. Some users those me out-of-office message doesn't work. How is this message works in zimbra? and how to troubleshoot?
0
Comment
Question by:Balack
3 Comments
 
LVL 5

Expert Comment

by:MCode151
ID: 34940433
A) Their account/alias has to be in to/cc (unless modify zimbraPrefOutOfOfficeDirectAddress)
B) By default only 1 away message is sent per incoming message address in the span of 7 days.

zmprov ma user@domain.com zimbraPrefOutOfOfficeCacheDuration 0
(you could also modify it on the COS by zmprov mc cosname)
Setting to 0 would send an out-of-office notification in response to every email received. (You want this while testing-but it's generally not a good idea, as your sending responses to spam etc...)

Plus, if you have user A with an away message up, user B sends an email, and immediately puts up their away message (with the attribute set to 0) you could technically get a loop. Therefore at a minimum use 1 day:
zmprov ma user@domain.com zimbraPrefOutOfOfficeCacheDuration 1d
Thus duplicate away messages will not be sent to the same user in the given interval of 1 day. On day 2, if they send that account an email, they would again get back one notification, then no notifications for another day.

I prefer 3d or every week 5/7d depending upon how long the user is gone. ie: If their gone a month-then every week, (this is what I set the COS to) unless they specifically ask for 3 days.
0
 
LVL 9

Accepted Solution

by:
abolinhas earned 500 total points
ID: 34941603
0
 

Author Closing Comment

by:Balack
ID: 35068014
good
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I have seen several blogs and forum entries elsewhere state that because NTFS volumes do not support linux ownership or permissions, they cannot be used for anonymous ftp upload through the vsftpd program.   IT can be done and here's how to get i…
Note: for this to work properly you need to use a Cross-Over network cable. 1. Connect both servers S1 and S2 on the second network slots respectively. Note that you can use the 1st slots but usually these would be occupied by the Service Provide…
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now