Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1695
  • Last Modified:

Unable to open attachments on terminal server

Hi,

O/S: Windows Server 2008 R2
Function: terminal server

Issue:
Users are unable to attach or open attachments on Outlook 2007.

Error msg:
Can't create file: FILE NAME.pdf. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.

Fix Attempts:
- Set permissions on local settings profile folder
- Completed reghack stated on http://support.microsoft.com/kb/305982
- Tried giving users domain admin access

All fixes not working.

Please assist.
0
6129973 6129973
Asked:
6129973 6129973
1 Solution
 
evgeny_f31Commented:
Try to add a user to local admin group on terminal server and check if it works (if it doesnt
Can you open the %temp% folder and create a new file manually ?
Run ProcessMonitor
and you will see which folders outlook  trying to access.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now