Solved

Error message in Outlook - The messaging Interface has returned an unknown error. If the problem persists, restart Outlook

Posted on 2011-02-21
4
471 Views
Last Modified: 2012-06-27
Hi, This is an intermittent error that occurs when the user uses "Reply" or "Reply All". Not sending a new message.

The error appears when the user clicks "Send" and when the user clicks ok to acknowledge the error, the message apppears to be sent ok but does not appear in the sent messages. The message is not received by the intended recipient and the message body is lost, causing the user to retype and resend the message.

I have set up error logging within Outlook and it does not even log the attempted send of the message or show the error at all.
0
Comment
Question by:David_J_G
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 35

Expert Comment

by:Ernie Beek
ID: 34941757
This could happen if the users email profile is corrupt. Did you try to create a new profile to see if it happens there as well?

contorl panel->mail->show profiles->add
0
 

Author Comment

by:David_J_G
ID: 34942576
Hi,

Thanks. I will try this out to see if any further errors occur. As I say, it is intermittent so it may be a number of days before I can decide if your solution has proved successful.

Thanks again
0
 
LVL 35

Accepted Solution

by:
Ernie Beek earned 500 total points
ID: 34942634
Let's just wait and see then.
0
 

Author Closing Comment

by:David_J_G
ID: 34978320
Looks like the fault has been rectified. Thanks
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question