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Usually a device won't show the enterprise activation option if it's been provisioned as a consumer/non-enterprise device. The best way to check this is with your carrier - do you have an enterprise service plan? or the consumer (i.e. BIS)?<br />
<br />
It sounds like the account was set up using BIS - perhaps the user is/was using OWA/IMAP/POP3 back to your exchange, rather than a BES account?<br />

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Usually a device won't show the enterprise activation option if it's been provisioned as a consumer/non-enterprise device. The best way to check this is with your carrier - do you have an enterprise service plan? or the consumer (i.e. BIS)?

It sounds like the account was set up using BIS - perhaps the user is/was using OWA/IMAP/POP3 back to your exchange, rather than a BES account?


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Hi,<br />
<br />
Go to Options &gt;&nbsp;Advanced Options &gt;&nbsp;Host routing tables &gt;&nbsp;Then clcik on the menu button and click 'register now'<br />
This will pull down the service books for BES from your service provider and enable the enterprise activation option.<br />
<br />
M@
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Hi,

Go to Options > Advanced Options > Host routing tables > Then clcik on the menu button and click 'register now'
This will pull down the service books for BES from your service provider and enable the enterprise activation option.

M@

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deployed via BES in the end
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Hi<br />
<br />
Trying to setup a blackberry on BES but the device WILL NOT show enterprise activation under setup wizard or options.<br />
We managed to deploy some of the BES services over the air but the device wasnt picking up contacts or calendar etc.<br />
<br />
we have wiped the device data and the OS and reloaded (and also wiped again on the device) but the handheld is still receiving emails from the BES/Exchange server, even after we have deelted the users account from BES server too.<br />
<br />
Ideas?
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Hi

Trying to setup a blackberry on BES but the device WILL NOT show enterprise activation under setup wizard or options.
We managed to deploy some of the BES services over the air but the device wasnt picking up contacts or calendar etc.

we have wiped the device data and the OS and reloaded (and also wiped again on the device) but the handheld is still receiving emails from the BES/Exchange server, even after we have deelted the users account from BES server too.

Ideas?

BES on Blackberry

Smartphones run using a variety of operating systems -- Android, iOS and Windows Mobile most commonly -- and an even wider variety of programming languages, including Objective-C, Java, Visual C#, C++ and .NET, not to mention HTML5 and JavaScript, and cross-platform frameworks such as PhoneGap.

Smartphone Programming

The BlackBerry operating system is proprietary; releases beginning with BlackBerry 10 include support for applications written for the Android platform. As such, developers can use almost any programming language that can be used for other smartphones, including Java, Adobe Air, .NET and HTML5/JS (via an app packaging framework like PhoneGap) .

BlackBerry Programming

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.