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VMware Clone BSOD

Posted on 2011-02-21
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Last Modified: 2012-05-11
Hello

I'm having an issue with cloning a running W2K8 R2 server VM. The original server has Win 2008 R2 Std. This clones successfully.. However, when starting the clone VM, I get the following :

"autochk program not found - skipping AUTOCHECK"

....then BSOD

"STOP: C000021a Fatal System Error
The Session Manager Initialization system process terminated unexpectedly with a status of 0xc000003a

However, when I cold clone the original VM, the clone works fine.

Hope you can help?

Thank you
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Question by:nico-
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Expert Comment

by:bgoering
ID: 34942876
According to http://communities.vmware.com/thread/288439 (on 2nd page of thread) you must make the clone from a powered off vm. Review items from first page also as users have reported issues with customization breaking it, MSDN media insteal of VL or Retail media, etc.

Good Luck
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Author Comment

by:nico-
ID: 34943158
I managed to fix this by looking at the vmlog in the relevant datastore.  I searched for the word"fail"
and then saw the CD ROM was failing ..

I removed the CD ROM from the Clone through Edit Settings and the Clone powered on okay.

I then powered off, added the CD ROM from Edit settings on the clone and again it worked fine.

The difference seemed to be the virtual node .. on the original it was 0:0 .. on the clone it was 1:0 !
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Author Comment

by:nico-
ID: 34943981
minus 500 for me..

The machine rebooted about 30 mins later and went back into the cycle above !!
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Author Comment

by:nico-
ID: 34943989
didn't work after all
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LVL 28

Expert Comment

by:bgoering
ID: 34944076
Did you try cloning from powered down vm?
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Author Comment

by:nico-
ID: 34944347
Yep.  Check out the original question at the end.

That works fine.  It's really for learning more than in practice and interest to see why cloning isn't working from the live VM.  Just a bog standard 2008 R2 install.  Nothing else installed on the running VM box, except whatever MS Updates chucked on there.

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Expert Comment

by:bgoering
ID: 34945537
Ah - didn't notice that only saw clone running vm part. Are you doing customization on the clone? If so can you try the clone of the running vm with no customization?
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Author Comment

by:nico-
ID: 34945565
thanks for the reply
the "no customisation works fine" cloning from running VM and from a template .. i wonder if this is just a 2008 std r2 thing ? .. cloning doesn't even work when using customisation from a template created from the running VM.

maybe it's a weakness in vmware ?  i wonder why they would have the functionality there without it actually working ?
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Expert Comment

by:bgoering
ID: 34945595
Don't know - 2008 customization is a bit different than for older versions of Windows. What customization options are you selecting? Might try with only selecting on option at a time until it breaks. Is vm a domain member?
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Author Comment

by:nico-
ID: 34945627
ha ha .. yeah, i was thinking the same thing.. but i think even if i don't select anything, it will be selecting the default option / settings .. eg typical settings instead of custom for networking .. rather than off and on
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Expert Comment

by:bgoering
ID: 34945728
I know for some earlier version I used to have to lie to vmware about OS type to get things to work. You might want to try to set the guest os type to Vista x64 and see what happens.

Also found article that might be worth a look: http://www.happysysadm.com/2010/11/vmware-windows-2008-r2-template.html
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Expert Comment

by:bgoering
ID: 34945767
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Author Comment

by:nico-
ID: 34950433
thanks bgoering .. i'll try those out today
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Author Comment

by:nico-
ID: 34952202
the vista thing didn't do the trick ..
i also tried blank password as vmware's vSphere VM Admin Guide puts that as a pre req.

i'll check the other options out now
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Author Comment

by:nico-
ID: 34952417
the second was replacing with a backup of the reg .. it's the first time i've powered the VM up after cloning so obviously no backup available .. also, it's not the ideal to do reg hacks for cloning .. goes against the whole time saving operation .. maybe ESX 5 approach might be easier

there's still the lengthy win 2008 template to follow .. but it's looking like it's a cold clone or no clone until they bring out ESX 5
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Expert Comment

by:bgoering
ID: 34952764
That is a bummer - I haven't actually tried this myself (always do cold clone just to ensure consistancy when generating a template) - but I might give it a shot when I get some time because I am interested now.
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Author Comment

by:nico-
ID: 34953182
I thought : http://vmetc.com/2009/08/13/windows-server-2008-deploy-from-template-guest-customization-update/ was the answer and then realised when it said "change the OS to Vista" before changing to a template, that the VM has to be switched off for this to happen.  Which is basically a cold clone, which we know already works!
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Expert Comment

by:bgoering
ID: 34953312
You know, using the VMware converter to create a copy (clone) of a running vm may work to generate a template.
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Author Comment

by:nico-
ID: 34953687
can't export using vm converter whilst the VM is running !
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Accepted Solution

by:
bgoering earned 500 total points
ID: 34954766
Yes you can... at least with standalone version. Convert running machine is one of the options and indeed what is typically used. Cold clone with converter requires a boot cd and is only usable with the enterprise converter
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Author Comment

by:nico-
ID: 34959980
ah, i was using the plug in through vpshere client
might give that a go !  thanks
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Author Comment

by:nico-
ID: 34972660
so .. can't clone on the fly with a running vm .. but vm standalone converter did do the trick!

always good to have a plan b :)

thanks bgoering .. point coming your way mate
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Author Closing Comment

by:nico-
ID: 34972664
not an easy one this ..

easily worth 500
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Expert Comment

by:mmunger
ID: 35443970
Did you get a resolution to this?  I keep getting the same bsd.
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