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Windows 7 Pro will not get MS updates - after connecting to DC

Posted on 2011-02-21
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Last Modified: 2012-05-11
We have a Windows 7 Pro that will not connect to MS Updates, since connecting it to a DC. I have added the MS URLs to the Trusted links and also gave the user network ID administrative privileges to the local machine. Still will not connect.
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Question by:Harold
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8 Comments
 
LVL 20

Expert Comment

by:woolnoir
ID: 34942529
Anything in the event logs, what happens, any errors, information or does it just try for ages.

Also do you have any GPO on the domain which point the windows 7 machine as a local WSUS server ? if so is this set to delivery windows 7 updates ?
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LVL 1

Author Comment

by:Harold
ID: 34943819
I had not changed any GPO options and see nothing relevant to Windows 7 in the interface.

The error is 80072EE2. When you click the link to view details, it refers you to setting the Trusted MS update URLs to add to the Security settings, which I did.
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LVL 6

Expert Comment

by:Jarrod
ID: 34950372
Ive had issues before where a new win7 machine didnt have the root certificates file update requried and my group policy had already told it to look to the internal wsus server that wasnt pushing down this update. Easy enough to rule out by downloading from

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e4f9b573-66d7-4dda-95d5-26c7d0f6c652&displaylang=en

Hope this helps
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LVL 1

Author Comment

by:Harold
ID: 34952889
Porka:

The link takes me to MS update and as soon as I click to download, I get errors there too.

Unable to download roosupd.exe

Connection to server was reset.

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LVL 50

Accepted Solution

by:
jcimarron earned 375 total points
ID: 34956823
hdoolittle--Try downloading rootsupd.exe from here
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=f5eff286-5412-4d7f-81b2-3a1418a4f8b9
Did you try any of the other suggestions I made earlier?

You might also read this for background
http://www.autopatcher.com/forums/topic/2302-download-error-rootsupdexe/
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LVL 1

Author Closing Comment

by:Harold
ID: 35033205
I ended up changing the local User properties from Local Administrator to Server Admin. It then started getting updates.
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LVL 50

Expert Comment

by:jcimarron
ID: 35033413
hdoolittle--Thanks for telling us what worked.
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