Solved

Autodiscover woes

Posted on 2011-02-21
5
385 Views
Last Modified: 2012-05-11
Hi all

I have a Exchange 2010 server, for which I am hosting the emails of for a small client of mine. They have their own seperate windows domain.

Out of Office didnt work for them - it was due to the autodiscover DNS settings. I had to add a CNAME entry on their nameserver to resolve to my autodiscover record. That worked...until now.

For some reason (I cant think of anything that has changed) its stopped working again.

If I do "Test Outlook AutoConfiguration" autodiscover works and is successful. But when trying to access the Out of Office Assistant, I get the "The server is not available" message.

How should I troubleshoot this?
0
Comment
Question by:hongedit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 33

Accepted Solution

by:
Busbar earned 500 total points
ID: 34942505
can you ping the cname you configured
0
 
LVL 1

Author Comment

by:hongedit
ID: 34942579
aha...no.

Somehow the CNAME record had disappeared?? I have just put it back in but still unable to ping (although I can from another machine on another network) so I guess I need to give it time to re-propagate?
0
 
LVL 33

Expert Comment

by:Busbar
ID: 34942645
yes it is.
0
 
LVL 10

Expert Comment

by:abhijitmdp
ID: 34942658
You can also check by https://www.testexchangeconnectivity.com/, this will also helpfull to you.
0
 
LVL 1

Author Closing Comment

by:hongedit
ID: 34942681
Thank you, that did it.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question