Solved

wrong website being accessed from mobile phone

Posted on 2011-02-21
7
436 Views
Last Modified: 2012-05-11
hi there i have a problem where when i access a web page from a mobile phone it displays an old version of the website.
From a pc it is ok
i have deleted cache cookies etc
0
Comment
Question by:dougdog
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 3

Expert Comment

by:residents
ID: 34942746
Is it happening from just your phone or other people as well? There are usually 2 different addresses these days, phones get directed to one site and a regular browser another. Such as www.example.com for browsers and m.example.com for phones. It could be a problem with the mobile page being out of date. If not, are you able to try another browser on your phone?
0
 

Author Comment

by:dougdog
ID: 34942771
no seems to be from all blackberries and iphones
0
 
LVL 12

Expert Comment

by:nsx106052
ID: 34942793
Many websites offer a mobile version of the website designed for smart phones.  These web pages are scaled down to fit better on a smaller screen.  That is why the website looks different.  I would check on the mobile version of the website to see if another version is offered.  Ocassionaly when browsing on my iphone I come across a website that also offers the full version so it can be switched..
0
SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

 

Author Comment

by:dougdog
ID: 34942897
it is our company website
0
 
LVL 25

Expert Comment

by:RobMobility
ID: 34942905
Hi,

Mobile devices return different user agents to desktop PCs. If configured to do so, a web-site will re-direct to a mobile version depending on what user agent it detects.

Try changing the browser options on the BlackBerry device to return Internet Explorer rather than BlackBerry - does that direct you to the correct site?

Regards,


RobMobility.
0
 

Author Comment

by:dougdog
ID: 34943718
no
0
 
LVL 25

Accepted Solution

by:
RobMobility earned 500 total points
ID: 34943925
Hi,

Is the BlackBerry configured via a caching proxy server? Is it the cached version which is being seen on the device?

Regards,


RobMobility.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Reverse Proxy problem 3 36
Connecting via HTTP / HTTPS 10 81
How can we block any website on a server 2007 standard or server 2008R2? 5 53
ad on top left of youtube video 3 30
Because your company can’t afford for you to make SEO mistakes, you’ll want to ensure you’re taking the right steps each and every time you post a new piece of content. This list of optimization do’s and don’ts can help you become an SEO wizard.
Today, the web development industry is booming, and many people consider it to be their vocation. The question you may be asking yourself is – how do I become a web developer?
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question