VPN Suddenly Stopped Connecting
Posted on 2011-02-21
Our VPN connection has suddenly stopped allowing a user to connect. Has been working fine for years with no changes to the original server (Windows 2000) and modem (Vigor 2600). Admittidly it's a very basic setup but worked a treat for it's purpose.
The home user (running Windows XP sp3) who assures me nothing has been changed on their system, reports that it tries to connect but will not authenticate to give access.
Has been this way since a drop in our broadband connection seven days ago. The modem does not act as a modem, just as a router as the broadband is supplied by our serviced office.