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Dell inspiron 1525 keyboard not working

hello all..

OS is windows vista..

im having a very strange problem with my inspiron..my keyboard is basically not working for the login screen..the only key thats working is the m key, and its basically functioning as the enter key when you hit it..

i removed the keypad and cleaned the inside but no luck..i used a wireless keyboard and it worked fine then..both the wireless keyboard and laptop keyboard were working..but then when i retarted the laptop i had the same problem and the wireless keyboard wasnt working either!! can anyone help me out please??!! is there some way of getting a keyboard display on the windows login where i can basically click characters instead of pressing keys??

any help appreciated

thanks

ASKER CERTIFIED SOLUTION

DarinTCH

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oggiemc

ASKER

>>double chk the connections on you keyboard and make sure the KB and the connections are clean
connections have been cleaned..

>> and you can install similiar software on a non-tablet
>>and use the mouse only
its a notebook, not a tablet..i cant get past the login to install any software!!

Robert Retzer

Can you use the keyboard to get into the bios? Can you use your keyboard to get into windows safe mode? How about trying to boot to a linux type of operating system using a self bootable linux based cd, then test the keyboard once the system boots to linux. Basically I am trying to deceifer whether the problem is software or hardware based. If you can use the keyboard fine in a linux environment, it is possible that the keyboard driver is corrupt. If it does not work in a linux environment or you cant use the keyboard in the bios then it sounds like you have a keyboard issue. Since you removed your laptop keyboard for cleaning I would try reseating the keyboard cable to the motherboard.

SOLUTION

sjklein42

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oggiemc

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when i try entering safe mode im prompted for a password as well and no keys work..ive tried going to safe mode with command prompt but im still getting to the login screen..i dont think its hardware because i cleaned the connections..i think its a software issue, theres not a whole pile i can do when i cant type anything!!

sjklein42
i tried rapping the ctrl key and low and behold the keys are working now..im still not confident problem is fixed as it seems to be intermittent..i will keep yous posted on the issue..

sjklein42

Been there.

:)

SOLUTION

Robert Retzer

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SOLUTION

asidu

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oggiemc

ASKER

ok guys..its defo the keyboard thats not working.. i removed it from the motherboard altogether and its working ok now with an external keyboard.. im gona split the points between all posters since they were all useful to some extent..
thanks all again

LeeTutor

This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.