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Windows 7 don't recognize hp dat72 tape as drive

Posted on 2011-02-21
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Last Modified: 2016-10-27
I have a HP ML350 workstation with a dat72 USB tape drive C7438A. This workstation was previously used as sbs2003 server and backed up with this tape and acronis backup and recovery. This worked very well. Now we changed the Hardware and my idea was, to install W7 on this workstation and use this workstation as backup client. My problem is now, that the dat-tape is not recognized as usb-drive with a drive letter on the local workstation and is also not recognized by the acronis backup&recovery software on the new sbs. The dat-tape is recognized on the local workstation by the device manager as tape device with status ok but is not listed as computer device. I have installed the newest updates with the Storage Works utility from HP and have also rebooted the system - no success. My question is now, is there a known problem with w7 and the dat72 usb tape drive.
Thank you for your help and best regards
Heinz
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Question by:hweilaender
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Lee W, MVP earned 2000 total points
ID: 34945377
Windows 7 does not support tape as a drive letter nor do Windows XP/2003 - if you had that ability, it was due to third party software.
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by:Aaron Tomosky
ID: 34945469
I believe Acronis needs an additional license to use a tape drive. Is that installed?
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Expert Comment

by:LeeTutor
ID: 35292458
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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