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Saving username and passwords in ie8 on Windows 7

Posted on 2011-02-21
Medium Priority
Last Modified: 2012-05-11
I can not get usernames and passwords to save in internet explorer 8 on Windows 7.  I have the autocomplete settings checked, but no luck.  Does anybody have an idea of how to make it work?
Question by:mgumpert1
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LVL 97

Expert Comment

by:John Hurst
ID: 34945436
Perhaps IE needs to be repaired. In Tools -> Internet Options -> Advanced, do a Reset. This does reset all options, but it may fix the above issue. ... Thinkpads_User

Author Comment

ID: 34945571
It did not.  
LVL 97

Expert Comment

by:John Hurst
ID: 34946064
Try the following:

(a) See if safe mode works. Open cmd.exe with Run as Administrator. Then type iexplore -extoff. This opens IE in safe mode. It may be an add-in causing the issue and safe mode stops add-ins from loading. Does this work.

(b) Also in an administrative command prompt, run SFC /SCANNOW .  This corrects protected files. Does this help?

Also scan for viruses as malware can cause issues.

... Thinkpads_User

Author Comment

ID: 34946288
Thank You thinkpads.  I came across a free program called RoboForm.  It is probably not the best answer for my problem, but it was the easiest.  It created a toolbar that stores the logins.  Thanks again.

Accepted Solution

ee_auto earned 0 total points
ID: 35292459
Question PAQ'd and stored in the solution database.

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