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EMail from a blackberry to Outlook not displaying correctly

Posted on 2011-02-21
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Last Modified: 2012-06-27
I have a very odd problem with Outlook 2007. I just installed this on a new computer but I have used 2007 before so I don't know what is causing this. I have received two emails from two different people who were using blackberries. Both were responding to my message. Each send a one sentence reply. In both cases, the reply showed find on my own BB but my Outlook 2007 displayed their reply message without the one line of response showing. I know that Outlook saw the line because the little pop up window in my system tray actually showed the line of response text but is is not displayed in the outlook email itself. This is VERY weird. i have no problems with any other type of email. I sent an email from my BB to my outlook with one line of text and it displayed fine but when I sent an email to my BB and replied to it the reply did not show the text I had typed so the problem seems to only involve a blackberry replying to a message i sent. What could cause outlook not to display this correctly?
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Question by:dheymann
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fgrushevsky earned 2000 total points
ID: 35008881
it looks like an issue with displaying rtf messages, I would try reinstalling Word and Outlook
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by:dheymann
ID: 35018680
Sorry it took so long for me to see this. Spam filter got me. I will try this. Thanks
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