Solved

Symantec Enpoint Protection 11 Causing Backups to Take Longer

Posted on 2011-02-21
8
1,635 Views
Last Modified: 2013-12-09
I'm using Commvault 8 to backup Windows 7 workstations.  I've been noticing that incremental backups are backing up GB's worth of files and I know that these files have not been changed.  I suspect that Symantec AV 11 is touching these files at night but I can't find a place where there might be a scan scheduled.  

0
Comment
Question by:LarsArvidson
  • 5
  • 2
8 Comments
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 34946729
You need to look at the policies set for those workstations in the Symantec Endpoint Protection management console.  This is the only place that you'll be able to see what global scan settings have been used. The scan settings, IIRC, are included in the Antivirus policy settings.
0
 

Author Comment

by:LarsArvidson
ID: 34946760
I set all of these instances of Symantec as Unmanaged clients.  Where would I check these settings?  
0
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 34946795
OK, if they're unmanaged, then the setting is local to the workstation. Open the SEP client on the workstation, click Scan for Threats. This will show you any scheduled scans. You can also check the scan log by clicking View Logs. Then click the View Logs button next to Antivirus and Antispyware Protection and select the Scan Log. However, I'm a bit skeptical that this is really the cause of your backup issue.  I have SEP scanning files on servers regularly and I don't see any effect on the backups.
0
 

Author Comment

by:LarsArvidson
ID: 34946829
Thanks for the info.  I don't have any scheduled scans and I even noticed that Symantec wasn't installed on one of my workstations so that kind of rules out the AV possibility.  

0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 34956726
So, are you ruling out the role of SEP 11 from causing the backup to take longer now?

Sudeep
0
 

Author Comment

by:LarsArvidson
ID: 34998287
Yes.  I'll be working with Commvault today to resolve this issue.  I'll post a fix when we find one.  
0
 

Accepted Solution

by:
LarsArvidson earned 0 total points
ID: 35181854
It turns out that Commvualt doesn't play nicely with Windows 7 when backing up the system state.  For some reason it tries to back up the entire system state every time and for some reason it backs up 30-40 GB even though Windows doesn't really take up that much space.  
0
 

Author Closing Comment

by:LarsArvidson
ID: 35221172
found answer
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Join & Write a Comment

Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now