Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Panasonic KX-TVA Email Setup

Posted on 2011-02-21
3
Medium Priority
?
1,668 Views
Last Modified: 2012-05-11
Hello, our clients phone vendor came in and setup their phone system to send vmails out as an email attachment. Just last week we replaced their entire network with a new domain and servers. Since then, we can't get the phone system to email anymore. We figured it would be as simple as having the vendor change the IP of the exchange server in the phone system email setup. However that didn't work. We even setup the email server to allow relaying from the phone system's IP address. Still nothing. Finally we went in and told the phone system to authenticate to the mail server using a domain account. STILL nothing. Is there something we could be missing here? The phone vendor is of no help. What is strange is that the old mail server was not setup to allow relaying from the phone system so I have no clue how it was working originally. The client is using a Panasoic KX-TVA200 Phone system. I've also attached a few pages from the manual that show you how to setup the email portion. Its pretty straing forward.

We are using an exchange 2007 server.

email-program-sheets.pdf
0
Comment
Question by:StarfishTech
  • 2
3 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34950563
You will need to allow relaying via a newly created Receive Connector and the following link will guide you on how to create the Connector and the authentication methods to use:

http://exchangepedia.com/2007/01/exchange-server-2007-how-to-allow-relaying.html
0
 

Author Comment

by:StarfishTech
ID: 34954787
I believe we did do this - we just did it through the Management Console instead. Here is our setup. See attechments.

Receiver.jpg
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 2000 total points
ID: 34956291
I would disable TLS and only allow Anonymous users and that should allow you to get the Panasonic system sending emails.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix “Unable to mount database. (hr=0x80004005, ec=1108)”.
Exchange database can often fail to mount thereby halting the work of all users connected to it. Finding out why database isn’t mounting is crucial and getting the server back online. Stellar Phoenix Mailbox Exchange Recovery is a champion product t…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month15 days, 15 hours left to enroll

581 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question