Solved

Panasonic KX-TVA Email Setup

Posted on 2011-02-21
3
1,360 Views
Last Modified: 2012-05-11
Hello, our clients phone vendor came in and setup their phone system to send vmails out as an email attachment. Just last week we replaced their entire network with a new domain and servers. Since then, we can't get the phone system to email anymore. We figured it would be as simple as having the vendor change the IP of the exchange server in the phone system email setup. However that didn't work. We even setup the email server to allow relaying from the phone system's IP address. Still nothing. Finally we went in and told the phone system to authenticate to the mail server using a domain account. STILL nothing. Is there something we could be missing here? The phone vendor is of no help. What is strange is that the old mail server was not setup to allow relaying from the phone system so I have no clue how it was working originally. The client is using a Panasoic KX-TVA200 Phone system. I've also attached a few pages from the manual that show you how to setup the email portion. Its pretty straing forward.

We are using an exchange 2007 server.

email-program-sheets.pdf
0
Comment
Question by:StarfishTech
  • 2
3 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34950563
You will need to allow relaying via a newly created Receive Connector and the following link will guide you on how to create the Connector and the authentication methods to use:

http://exchangepedia.com/2007/01/exchange-server-2007-how-to-allow-relaying.html
0
 

Author Comment

by:StarfishTech
ID: 34954787
I believe we did do this - we just did it through the Management Console instead. Here is our setup. See attechments.

Receiver.jpg
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 34956291
I would disable TLS and only allow Anonymous users and that should allow you to get the Panasonic system sending emails.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

896 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now