Outlook Rules with Alias not working correctly after migration to Exchange 2010
Posted on 2011-02-21
We are migrating from a setup of Exchange 2003 and POP3 hosted on an external separate server to a "true" Exchange 2010 server.
We noticed an issue where user's Outlook rules are not working correctly if their email address has additional addresses and the rule is trying to move it to a different folder (for example).
So if user firstname.lastname@example.org (primary address) also has a secondary email address of email@example.com with a rule to move firstname.lastname@example.org email to a different folder it is not working. Outlook still displays jsmith@domain, though the headers show the correct address (email@example.com).