Outlook Rules with Alias not working correctly after migration to Exchange 2010

Posted on 2011-02-21
Medium Priority
Last Modified: 2012-06-27
We are migrating from a setup of Exchange 2003 and POP3 hosted on an external separate server to a "true" Exchange 2010 server.  
We noticed an issue where user's Outlook rules are not working correctly if their email address has additional addresses and the rule is trying to move it to a different folder (for example).
So if user jsmith@domain.com (primary address) also has a secondary email address of jsmith2@domain.com with a rule to move jsmith2@domain.com email to a different folder it is not working.  Outlook still displays jsmith@domain, though the headers show the correct address (jsmith2@domain.com).

Any ideas?
Question by:aiscom

Accepted Solution

Roshan_c earned 2000 total points
ID: 34949056

Alias will not work as the primary mail address is always taken as email address for any user. alias is configured only to provide two email address to any person but when it is received in outlook will be received with primary mail address.

Author Comment

ID: 34975090

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