Solved

Outlook Rules with Alias not working correctly after migration to Exchange 2010

Posted on 2011-02-21
2
1,238 Views
Last Modified: 2012-06-27
Howdy,
We are migrating from a setup of Exchange 2003 and POP3 hosted on an external separate server to a "true" Exchange 2010 server.  
We noticed an issue where user's Outlook rules are not working correctly if their email address has additional addresses and the rule is trying to move it to a different folder (for example).
So if user jsmith@domain.com (primary address) also has a secondary email address of jsmith2@domain.com with a rule to move jsmith2@domain.com email to a different folder it is not working.  Outlook still displays jsmith@domain, though the headers show the correct address (jsmith2@domain.com).

Any ideas?
0
Comment
Question by:aiscom
2 Comments
 
LVL 3

Accepted Solution

by:
Roshan_c earned 500 total points
ID: 34949056
HI,

Alias will not work as the primary mail address is always taken as email address for any user. alias is configured only to provide two email address to any person but when it is received in outlook will be received with primary mail address.
0
 

Author Comment

by:aiscom
ID: 34975090
Thanks!
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Read this checklist to learn more about the 15 things you should never include in an email signature.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question