Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange 2010 Public Folder Database not listed, can't mount new DB

Posted on 2011-02-21
4
Medium Priority
?
6,292 Views
Last Modified: 2012-11-12
Hi,
I have been trying to dig myself out of an Exchange problem and have realised I needspecific  help rather than just checking other posts.

I had a SBS2003 server with exchange. I have migrated to Ex2010.

All seemed fine for months until I added some new mailboxes recently who didn't show up in OAB GAL. So I started investigating. Event log had numerous errors about replications failing and OAB referencing the old server (decommissioned). So I found the relevant entries in ADSI edit and started fixing issues.
I managed to get Event log happy, no errors. However the Public Folders wouldn't accept any emails: The Active Directory user wasn't found.
So googled it, found fix (again an edit in ADSI) and I have now (foolishly) removed all references to the old "first administartive group", after a reboot it is worse. In Database Management tab the Public Folder Database isn't listed. I can't find a way to relist it and trying to create a new one fails.

In event log now i'm getting this: Event ID 231
the copy of database 'Public Folder Database 1' on this server encountered an error during the mount operation.

I'm not overly bothered about the old public folder db, if i can mount it then happy dys, if not I know what all the folders were and can recreate in new DB. will loss emails but hey, these things happen.

I'm sure there is loads of info I'll need to post, so ask away. I'm not sure what is relevant at this stage.
OAB is not updating, so cached mode Outlook users aren't seeing lasted GAL, but I assume this will be a PF replication issue.

Thanks
0
Comment
Question by:Pete_Admin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 

Author Comment

by:Pete_Admin
ID: 34947518
The event logs are now in a loop with the following errors/warnings every couple of minutes:

MSExchangeIS 9519
While starting database f701995f-5a05-4647-a5a7-df3ad3ffba40, the following error occurred: 0x972.  
Look up of DB Info failed.

MSExchangeRepl 3154
Active Manager failed to mount database Public Folder Database 1 on server EX2010.DOMAIN.local. Error: An Active Manager operation failed with a transient error. Please retry the operation. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionADPropertyError: Unable to mount database. (hr=0x80004005, ec=2418)

ExchangeStoreDB 231
At '21/02/2011 22:38:22', the copy of database 'Public Folder Database 1' on this server encountered an error during the mount operation. For more information, consult the Event log on the server for "ExchangeStoreDb" or "MSExchangeRepl" events. The mount operation will be tried again automatically.

MSExchangeADAccess 2159
Process Microsoft.Exchange.RpcClientAccess.Service.exe (PID=7684). Configuration object CN=Public Folder Database 1,CN=Databases,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=DOMAIN,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=DOMAIN,DC=local read from DCSERVER.DOMAIN.local failed validation and will be excluded from the result set.  Set event logging level for Validation category to Expert to get additional events about each failure.
0
 

Author Comment

by:Pete_Admin
ID: 34947652
FYI - I went through this guide: http://technet.microsoft.com/en-us/library/bb727370(EXCHG.80).aspx but couldn't follow it exactly.

I had to create CN=Folder Hierarchies under the new EX2010 Exchange Administrative Group as it was only in First Admin Group (old SBS one) and I wanted to remove this, guess the migration didn't complete properly and I couldn't move it.

This Container was the only container to contain anything in the First Admin Group, so after creating it in Exchange Admin Group I felt safe to remove the First Admin Group completely, i was wrong.
In the guide, see Solution 1 step 12 In the Attributes list, select distinguishedName, and then click Edit.

I didn't have anything to paste here (no good one to copy) so I may have this entry wrong which could be my issue. Step 14 says:

For each server exhibiting the MSExchangeIS 9519 event that has error code 0x972, navigate to the Public Folder Store object. The default location for this object is:

CN=Configuration,CN=Services,CN=Microsoft Exchange,CN=Organization,CN=Administrative Groups, CN=Exchange Administrative Group (FYDIBOHF23SPDLT), CN=Servers, CN= ServerName , CN= InformationStore , CN=Second Storage Group.

I don't have a CN=Second Storage Group in my InformationStore CN. Could this be the missing info i need?
0
 

Accepted Solution

by:
Pete_Admin earned 0 total points
ID: 34949396
Well, i followed this http://www.vware.at/?p=169 which is almost the same as guide above and got the store remounted.
Then Mail disabled PF's and re-enabled and I'm back in business.
0
 
LVL 1

Expert Comment

by:lukerussell
ID: 38593140
Thanks for pointing me in the right direction! This worked for me too.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question