Solved

acer aspire labtop 5515

Posted on 2011-02-21
11
896 Views
Last Modified: 2012-05-11
when trying to boot
 into windows vista basic this is all i get  bootmgr is missing press ctrl+alt+del to restart, i try to get into setup and it ask for  password and at top of page it says phoenix bios setup utility,iam not forsure what password  or what to do
0
Comment
Question by:wcrftsmn
11 Comments
 

Expert Comment

by:nehraaz
Comment Utility
Is it a desktop or laptop ?
If it is a desktop you need to reset your bios password since you dont know it.
First is to remove the bios battery for at least a couple of mins and then put it back and restart the machine. It that doesnt work you will need to look for the Bios reset jumper pins. They are usually beside the bios battery. It will say reset or something like that. Short the pins and then put them back tot eh original location. If you need further explanation, then ask n i will advice. cheers
0
 

Author Comment

by:wcrftsmn
Comment Utility
labtop
0
 

Author Comment

by:wcrftsmn
Comment Utility
this is a labtop no jumpers on motherboard and  backup battery no way to unplug it is built on to the motherboard
0
 
LVL 23

Expert Comment

by:edbedb
Comment Utility
There is not anything in the BIOS that will fix this.

If you can boot it to the repair console. At the command prompt typ this command.
fixboot.

Then try srating it.
0
 
LVL 41

Expert Comment

by:Jackie Man
Comment Utility
No need to reset jumper. What you need is a screw driver to disassemble the laptop case and locate the CMOS battery for BIOS. Remove the battery and power adaptor of the laptop before doing any surgery to your laptop. After removal of the CMOS battery for the BIOS , let the laptop idle for 15 minutes (of course,  without  the battery and power adaptorof the laptop). Then, the password for the BIOS will be cleared as there is no power supply for BIOS.

The service (disassemble) guide is in the link below. Do it with due care.

http://tim.id.au/laptops/acer/aspire%205515.pdf

OR

You can google for the keywords of acer aspire 5515 Disassembly for more information.

If you have no access to change the setting of BIOS, you cannot change the boot sequence in order to fix the laptop.
0
Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

 
LVL 41

Accepted Solution

by:
Jackie Man earned 250 total points
Comment Utility
OR

In page 152 of the above service guide, it says:-

Steps for Clearing BIOS Password Check

If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps:
• Power Off a system, and remove HDD, AC and Battery from the machine.
• Open the back cover of the machine, and find out the HW Gap on M/B as picture.
• Use an electric conductivity tool to short the two points of the HW Gap.
• Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the
system till BIOS POST finish. Then remove the tool from the HW Gap.
• Restart system. Press F2 key to enter BIOS Setup menu.
• If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and
try again.
NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password).
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 250 total points
Comment Utility
you posted 2 questions, one about a password, answered above, and one about bootmgr missing
that one can be solved with a repair install :  http://cyberst0rm.blogspot.com/2007/04/how-to-fix-bootmgr-is-missing-in.html
0
 

Author Comment

by:wcrftsmn
Comment Utility
http://cyberst0rm.blogspot.com/2007/04/how-to-fix-bootmgr-is-missing-in.html,followed these direction does not  give me these options says loading system files then goes to the microsoft corporation green bar and the green bar just keeps going accross screen does not goany farther
0
 
LVL 41

Expert Comment

by:Jackie Man
Comment Utility
have you reset the BIOS password?
0
 

Author Comment

by:wcrftsmn
Comment Utility
yes worked perfect thank you you very much learn something new every day let me into bios and  then set dvd drive to boot first
0
 
LVL 41

Expert Comment

by:Jackie Man
Comment Utility
1. Boot from your vista recovery disc and go to command prompt.

2. normally, running the command below will solve the problem.

    bootrec /fixboot

    bootrec /fixmbr

3, If no go, go to Step 1 again and run the command below,

    * bcdedit /export C:\BCD_Backup
    * c:
    * cd boot
    * attrib bcd -s -h -r
    * ren c:\boot\bcd bcd.old
    * bootrec /RebuildBcd

Source: http://support.microsoft.com/kb/927392/jaWindows%20Vista
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

The Service applet starts in Extended Mode by Default, with a taskpad on the left of the services pane. This view mode was introduced in XP. As I find it not very usefull, I like to use the Standard view as default, and without the Console tree. …
There are many reasons a PC runs slower than when it was new, ranging from malicious software intended to mess things up to simple general Windows use.  Your PC performance may slowly degrade over time without you noticing but when you buy a PC from…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now