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SBS 2003 not receiving a specific email

Posted on 2011-02-21
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Last Modified: 2012-05-11
Good day,

I have a problem emailing out of an Elastix machine. or the problem could be receiving emails on an SBS 2003 server.

Basically, If I send an email to myself (user@domain1.net.au) from the Linux console I can receive it fine. However, if I send an email to user@domain2.com.au the email is not received.
The Elastix machine and the server (Exchange / SBS 2003) for domain2.com.au are in the same LAN and share the same Pfsense firewall.

If the email to domain2.com.au is sent from a remote Elastix server it is received.

So i guess the issue must be happening because the Elastix server i need to configure is on the same local network as the domain2 SBS.

On the firewall, I've forwarded ports 25 and 100 to the SBS server.

What am I missing?

TIA
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Question by:tom_szabo
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5 Comments
 
LVL 23

Expert Comment

by:Malli Boppe
ID: 34948677
Can you clarify the below things.

domain1.net.au and domain2.com.au  are they both hosted on SBS server.
Does Elastix machine host email as well.
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Author Comment

by:tom_szabo
ID: 34948856
mail.domain1.net.au - Windows Server 2003 STD running Exchange Version: 6.5.7638.1

mail.domain2.com.au - Windows SBS 2003 with Exchange Version: 6.5.7226.0
The Elastix machine (CentOS release 5.3) runs postfix. It just sends emails with Hylafax; it attaches the faxes to an email and sends them automatically to a nominated address.

Thanks
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LVL 23

Expert Comment

by:Malli Boppe
ID: 34948869
so from the SBS LAN can you telnet to mail.domain1.net.au  on port 25.
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Accepted Solution

by:
tom_szabo earned 0 total points
ID: 34950136
We have finally solved the issue.

To send emails, the Elastix server was pointing to domain2.com.au, which has tha same public IP address.

The Elastix server has as its DNS server the SBS 2003.

The solution was to include a DNS record on the SBS 2003, asociating mail.domain2.com.au with the LAN IP for the Elastix server.

Thanks for the help.
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Author Closing Comment

by:tom_szabo
ID: 34990683
This was the solution that we tested and solved the issue
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