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There was an outage at a remote site, what should I be checking for?

Posted on 2011-02-21
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Last Modified: 2012-05-11
I had a power outage at our site in NY (I am in chicago) and the power is back up now and I am able to log into all the servers (there are 3, a domain controller, file server, and the phone server).  But I cannot get into any of the workstations and I cannot call the facility.  

I think that the workstations could use a reboot (I hope that is all it takes) and I put in a ticket with the phone company because I couldn't even call the fax line which obviously is a POTS line.\

So my question is what can I be checking out in the meantime (specific services on the server or whatever else)?  I am trying to be proactive about this situation.  I am trying to check all I can tonight so that way i can have a head start on troubleshooting if a reboot doesn't get the computers back working again.  

Thanks in advance for the advice.  
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Question by:MsAileenS
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rnicolaus earned 2000 total points
ID: 34948573
If the power went out at the remote site, are you sure the workstations were on battery backup?  If not - they would need to be turned on manually.

 And if they were, maybe their APS's are small and could not power them through the entire outage, and they are off.

Another thing would be that the power outage could have affected the switch that the workstations connect through.
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by:MsAileenS
ID: 34948587
Oh I see.  They are most certainly not on battery backup so they are probably off.  I guess I will have to wait it out until the morning.  I can ping the switch.  I think that came back up okay.  And like you said if anyone did put their workstation on a battery backup then it would have been drained, they have been down since saturday.  Thank you!!!
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Author Comment

by:MsAileenS
ID: 34948637
I did a network scan and saw a few hosts that were live and tried to log into those workstations and it would let me get to that screen but then gives the error, "Unable to log you on due to account restriction."  Now what I am hoping for is that these machines just need a reboot and need to reauthenticate and will be working OK.  
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