MsAileenS
asked on
There was an outage at a remote site, what should I be checking for?
I had a power outage at our site in NY (I am in chicago) and the power is back up now and I am able to log into all the servers (there are 3, a domain controller, file server, and the phone server). But I cannot get into any of the workstations and I cannot call the facility.
I think that the workstations could use a reboot (I hope that is all it takes) and I put in a ticket with the phone company because I couldn't even call the fax line which obviously is a POTS line.\
So my question is what can I be checking out in the meantime (specific services on the server or whatever else)? I am trying to be proactive about this situation. I am trying to check all I can tonight so that way i can have a head start on troubleshooting if a reboot doesn't get the computers back working again.
Thanks in advance for the advice.
I think that the workstations could use a reboot (I hope that is all it takes) and I put in a ticket with the phone company because I couldn't even call the fax line which obviously is a POTS line.\
So my question is what can I be checking out in the meantime (specific services on the server or whatever else)? I am trying to be proactive about this situation. I am trying to check all I can tonight so that way i can have a head start on troubleshooting if a reboot doesn't get the computers back working again.
Thanks in advance for the advice.
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I did a network scan and saw a few hosts that were live and tried to log into those workstations and it would let me get to that screen but then gives the error, "Unable to log you on due to account restriction." Now what I am hoping for is that these machines just need a reboot and need to reauthenticate and will be working OK.
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