Solved

Why does my Brother 5370DW and Canon printer lose its Wireless Link Status ?

Posted on 2011-02-21
3
1,174 Views
Last Modified: 2012-05-11
I have 2 wireless printers that we use on Desktops and laptops.  The desktop PC's are connected to a router.   The Router is connected to a Comcast Cable Modem.    The Laptops connect to the network wirelessly.  Bothe the Desktop PCs and Laptops print wirelessly via the Brother and Canon printer.

Twice now when we went to print from any device nothing would print despite the Printer indicating online.  To make sure the network was available I connected my cell phone to the network and had no issues.  Thus, this told me the network was available wirelessly

When I ran a diagnostic on the Brother printer it said for the Node type that IEEE 802.11 b/g was active.  HOWEVER, the wireless link status was "Failed to Associate".  Both times I had to fix the issue by essentially following the installation steps that normally are done when you first install the printer.  Only when I do this will the printer work.  When I re-install the the wireless link status for the Brother printer says "Link OK, 11g(54Mbps), Receiving Signal = 3, Operating Ch = 6".

What is causing my Wireless Link status to go from "Link OK" to "Failed to Associate"  ?  Note I also have a Xbox that connects via Ethernet to the network.  Could the Xbox be causing the issue.  Struggling for a reason.
0
Comment
Question by:pbo1
3 Comments
 
LVL 2

Accepted Solution

by:
BITCooler earned 250 total points
ID: 34949165
Do you have good wireless signal strength at the printer?  If it's in a location of your home where your wireless b/g/n has poor signal, that might explain the failure.

Other possibility might be firewall disrupting your commication with printer.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 34949574
0
 

Author Closing Comment

by:pbo1
ID: 35078293
Never quite figured out the issue, but thanks for the suggestion.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

With the purchase of CloudCommand by Comcast customers are left in a bind as subscriptions expire and render the AP's disabled. The following will explain how to flash your Ubiquiti AP's with CloudCommand firmware back to Ubiquiti firmware. HOWTO…
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question