Improve company productivity with a Business Account.Sign Up

x
?
Solved

Cisco ASA5520 2Gb memory upgrade

Posted on 2011-02-22
9
Medium Priority
?
1,182 Views
Last Modified: 2012-05-11
To load the latest firmware in my ASA5520 according to Cisco i need to upgrade the RAM to 2Gb. Currently it has 512Mb with only a single RAM slot in the unit. I have repeatly ordered the official Cisco 2Gb upgrade part number and it always comes as two 1Gb sticks. I need a single 2Gb stick.
Has anyone had the same issue?
Will the unit load the latest (8.4) firmware with a 1Gb stick installed as a temporary measure until Cisco get their act together?
0
Comment
Question by:nappyshock
  • 5
  • 4
9 Comments
 
LVL 33

Accepted Solution

by:
MikeKane earned 2000 total points
ID: 34952055
With the ASA's, some models came with only 1 slot, some came with 4.    You'll need to make this triple clear to your cisco rep, that being you have a model with only 1 mem slot.  

According to the 8.4 release notes.   2 gb is required.          I haven't tried a load of 8.4 at all,so I can't speak to whether it will refuse to load at all with less mem.
0
 

Author Comment

by:nappyshock
ID: 34952404
I have tried in vain, I get the feeling there is not a Cisco single 2Gb memory stick available for the 5520.
0
 
LVL 33

Expert Comment

by:MikeKane
ID: 34952485
Is this the Part # you are ordering?

ASA5520-MEM-2GB=
0
Simple Misconfiguration =Network Vulnerability

In this technical webinar, AlgoSec will present several examples of common misconfigurations; including a basic device change, business application connectivity changes, and data center migrations. Learn best practices to protect your business from attack.

 

Author Comment

by:nappyshock
ID: 34952495
Yes
0
 
LVL 33

Expert Comment

by:MikeKane
ID: 34952579
That PN is a memory "kit".   It only comes with 2 1GB chips.  

There is a lot of discussion about this issue.     Many people are running into the same issue.   Cisco's official line is to open a TAC case and report it.    I think they might exchange the ASA for a unit with 4 slots.    -Or- you could arrange for your reseller to return the unit and exchange for a new model with 4 slots.  

Have a look at this thread from cisco forums.   It basically covers all that.   https://supportforums.cisco.com/message/3152920
0
 

Author Comment

by:nappyshock
ID: 34955753
Thanks Mike, it looks like this is a problem to quite a few people.... i'll just leave this question open for a few days to see if any other ideas result.
0
 
LVL 33

Expert Comment

by:MikeKane
ID: 34956457
No problem.    I'm curious to know how TAC handles this for you....  
0
 

Author Comment

by:nappyshock
ID: 35017848
This is going to drag on i think, it's still with TAC, Cisco obviviously don't have a quick solution so i'm closing the question.
0
 

Author Closing Comment

by:nappyshock
ID: 35017859
Not resolved but thanks for your time.
0

Featured Post

What Kind of Coding Program is Right for You?

There are many ways to learn to code these days. From coding bootcamps like Flatiron School to online courses to totally free beginner resources. The best way to learn to code depends on many factors, but the most important one is you. See what course is best for you.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
In this article, WatchGuard's Director of Security Strategy and Research Teri Radichel, takes a look at insider threats, the risk they can pose to your organization, and the best ways to defend against them.
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…

579 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question