Solved

Cisco ASA5520 2Gb memory upgrade

Posted on 2011-02-22
9
1,174 Views
Last Modified: 2012-05-11
To load the latest firmware in my ASA5520 according to Cisco i need to upgrade the RAM to 2Gb. Currently it has 512Mb with only a single RAM slot in the unit. I have repeatly ordered the official Cisco 2Gb upgrade part number and it always comes as two 1Gb sticks. I need a single 2Gb stick.
Has anyone had the same issue?
Will the unit load the latest (8.4) firmware with a 1Gb stick installed as a temporary measure until Cisco get their act together?
0
Comment
Question by:nappyshock
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 33

Accepted Solution

by:
MikeKane earned 500 total points
ID: 34952055
With the ASA's, some models came with only 1 slot, some came with 4.    You'll need to make this triple clear to your cisco rep, that being you have a model with only 1 mem slot.  

According to the 8.4 release notes.   2 gb is required.          I haven't tried a load of 8.4 at all,so I can't speak to whether it will refuse to load at all with less mem.
0
 

Author Comment

by:nappyshock
ID: 34952404
I have tried in vain, I get the feeling there is not a Cisco single 2Gb memory stick available for the 5520.
0
 
LVL 33

Expert Comment

by:MikeKane
ID: 34952485
Is this the Part # you are ordering?

ASA5520-MEM-2GB=
0
IoT Devices - Fast, Cheap or Secure…Pick Two

The IoT market is growing at a rapid pace and manufacturers are under pressure to quickly provide new products. Can you be sure that your devices do what they're supposed to do, while still being secure?

 

Author Comment

by:nappyshock
ID: 34952495
Yes
0
 
LVL 33

Expert Comment

by:MikeKane
ID: 34952579
That PN is a memory "kit".   It only comes with 2 1GB chips.  

There is a lot of discussion about this issue.     Many people are running into the same issue.   Cisco's official line is to open a TAC case and report it.    I think they might exchange the ASA for a unit with 4 slots.    -Or- you could arrange for your reseller to return the unit and exchange for a new model with 4 slots.  

Have a look at this thread from cisco forums.   It basically covers all that.   https://supportforums.cisco.com/message/3152920
0
 

Author Comment

by:nappyshock
ID: 34955753
Thanks Mike, it looks like this is a problem to quite a few people.... i'll just leave this question open for a few days to see if any other ideas result.
0
 
LVL 33

Expert Comment

by:MikeKane
ID: 34956457
No problem.    I'm curious to know how TAC handles this for you....  
0
 

Author Comment

by:nappyshock
ID: 35017848
This is going to drag on i think, it's still with TAC, Cisco obviviously don't have a quick solution so i'm closing the question.
0
 

Author Closing Comment

by:nappyshock
ID: 35017859
Not resolved but thanks for your time.
0

Featured Post

What, When and Where - Security Threats from Q1

Join Corey Nachreiner, CTO, and Marc Laliberte, Information Security Threat Analyst, on July 26th as they explore their key findings from the first quarter of 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Quality of Service (QoS) options are nearly endless when it comes to networks today. This article is merely one example of how it can be handled in a hub-n-spoke design using a 3-tier configuration.
Many of the companies I’ve worked with have embraced cloud solutions due to their desire to “get out of the datacenter business.” The ability to achieve better security and availability, and the speed with which they are able to deploy, is far grea…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…
Suggested Courses

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question