nappyshock
asked on
Cisco ASA5520 2Gb memory upgrade
To load the latest firmware in my ASA5520 according to Cisco i need to upgrade the RAM to 2Gb. Currently it has 512Mb with only a single RAM slot in the unit. I have repeatly ordered the official Cisco 2Gb upgrade part number and it always comes as two 1Gb sticks. I need a single 2Gb stick.
Has anyone had the same issue?
Will the unit load the latest (8.4) firmware with a 1Gb stick installed as a temporary measure until Cisco get their act together?
Has anyone had the same issue?
Will the unit load the latest (8.4) firmware with a 1Gb stick installed as a temporary measure until Cisco get their act together?
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Is this the Part # you are ordering?
ASA5520-MEM-2GB=
ASA5520-MEM-2GB=
ASKER
Yes
That PN is a memory "kit". It only comes with 2 1GB chips.
There is a lot of discussion about this issue. Many people are running into the same issue. Cisco's official line is to open a TAC case and report it. I think they might exchange the ASA for a unit with 4 slots. -Or- you could arrange for your reseller to return the unit and exchange for a new model with 4 slots.
Have a look at this thread from cisco forums. It basically covers all that. https://supportforums.cisco.com/message/3152920
There is a lot of discussion about this issue. Many people are running into the same issue. Cisco's official line is to open a TAC case and report it. I think they might exchange the ASA for a unit with 4 slots. -Or- you could arrange for your reseller to return the unit and exchange for a new model with 4 slots.
Have a look at this thread from cisco forums. It basically covers all that. https://supportforums.cisco.com/message/3152920
ASKER
Thanks Mike, it looks like this is a problem to quite a few people.... i'll just leave this question open for a few days to see if any other ideas result.
No problem. I'm curious to know how TAC handles this for you....
ASKER
This is going to drag on i think, it's still with TAC, Cisco obviviously don't have a quick solution so i'm closing the question.
ASKER
Not resolved but thanks for your time.
ASKER