Solved

Possible memory leak

Posted on 2011-02-22
3
686 Views
Last Modified: 2012-08-13
We believe that our SMS 2003 server has memory leak issue with a DELL Poweredge R710 server.  
The server is running Windows Server 2003 Standard Edition (32-bit) SP2, and has the minimum possible physical memory installed of 8GB, plus the usual Dell Broadcom Extreme network cards and teaming software

The server appeared to work fine for 8 weeks then has steadily degraded to the point where a reboot is required daily to recover the machine. At staged intervals the following has been done:
•      All KB articles have been applied to the system.
•      Dell advised that we update the BIOS to the latest version and change two settings for memory addressing and power saving by the processor, these were the C1E and C-states both of which were disabled, also memory power usage was changed to “maximum”.
•      We have recently added the following switches to the boot.ini /3GB /Userva=3030.

The server starts to fail with an event ID 2019 Srv – The server was unable to allocate from the system nonpaged pool because the pool was empty.

We then see an event ID 2021 Srv – The server was unable to allocate a work item 1 times in the last
60 seconds. The event ID 2019 is repeated 3 or 4 times.

We then get an event ID 333 Application Popup - An I/O operation initiated by the Registry failed unrecoverably. The Registry could not read in, or write out, one of the files that contain the system’s image of the Registry. This error then repeats about every 6 seconds until the server stops responding.

We also see the ping response from the server stop and start several times before the server finally stops responding.
0
Comment
Question by:samymac
  • 2
3 Comments
 
LVL 3

Expert Comment

by:rxdeath
ID: 34954870
have you done a memtest86 run?  you can download it and burn it here maybe you have some unfriendly ram.

http://www.memtest86.com/
0
 

Accepted Solution

by:
samymac earned 0 total points
ID: 35205991
I've removed two of the DIMMS to bring the RAM back down to 4GB (as the x86 OS wont address more than this) and it seems to have resolved.
0
 

Author Closing Comment

by:samymac
ID: 35239009
Possible faulty DIMM
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

OfficeMate Freezes on login or does not load after login credentials are input.
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now