Solved

Microsoft OS problem

Posted on 2011-02-22
8
375 Views
Last Modified: 2012-06-27
I have windows xp professional sp3 and I am not able to connect to ports 110 and 25 for email purposes. From the command prompt I tried telnet on port 110 and 25 and I cannot connect.

I uninstalled my antivirus and turned off the windows firewall and I still cannot connect.

I look on our Router/Firewall and everythings appears to be ok. The rest of the systems on the LAN can connect to ports 110 and 25.

The Router/Firewall in question is a Sonicwall.
0
Comment
Question by:JBond2010
  • 3
  • 3
  • 2
8 Comments
 
LVL 11

Expert Comment

by:Pieter Jordaan
ID: 34951190
Hi

Are you on the same IP Range , and behind the same firewall as the other computers that CAN connect?
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 34951202
If otherwise, the computer seems to be working, look in your HOSTS file (c:\windows\system32\drivers\etc) and see if there are any entries in it. It should all be comments.

You might also try reparing the network connection. ... Thinkpads_User
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 34951222
I should have noted:  to repair the network connection, log in as administrator, open a command prompt and type  netsh winsock reset.  This repairs TCP/IP. .. Thinkpads_User
0
 
LVL 11

Expert Comment

by:Pieter Jordaan
ID: 34951228

Please post the output of a trace route from the affected computer to the mail server.

It should be 'tracert [mailserverIP]' from windows.
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 
LVL 15

Author Comment

by:JBond2010
ID: 34951352
Hi Experts Exchange,

Thank you for all your comments. Appears to be the Sonicwall that is blocking outgoing ports on my system.
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 34951403
Take a look in the Sonicwall settings to see if your particular computer needs to be permitted. A firewall can be set up to do that, but that is normally for guest computers, not company office computers. ... Thinkpads_User
0
 
LVL 15

Accepted Solution

by:
JBond2010 earned 0 total points
ID: 34951645
Hi Experts Exchange,

Figured out what the problem was. There was an exclusion range setup on the Firewall and my IP address was not in that range. I changed the ip address of my PC and this resolved the.
0
 
LVL 15

Author Closing Comment

by:JBond2010
ID: 34990713
There was an exclusion range set on the Firewall. My IP address was not set in that range.
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Suggested Solutions

The way I use Experts Exchange to assist me in analyzing and diagnosing a problem is I first enter a Verbose Question at Experts Exchange like: Office 2007 will hang when opening and saving files I then launch WordPad (any text editor will do) an…
This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now