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Microsoft OS problem

Posted on 2011-02-22
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Last Modified: 2012-06-27
I have windows xp professional sp3 and I am not able to connect to ports 110 and 25 for email purposes. From the command prompt I tried telnet on port 110 and 25 and I cannot connect.

I uninstalled my antivirus and turned off the windows firewall and I still cannot connect.

I look on our Router/Firewall and everythings appears to be ok. The rest of the systems on the LAN can connect to ports 110 and 25.

The Router/Firewall in question is a Sonicwall.
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Question by:JBond2010
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8 Comments
 
LVL 11

Expert Comment

by:Pieter Jordaan
ID: 34951190
Hi

Are you on the same IP Range , and behind the same firewall as the other computers that CAN connect?
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LVL 98

Expert Comment

by:John Hurst
ID: 34951202
If otherwise, the computer seems to be working, look in your HOSTS file (c:\windows\system32\drivers\etc) and see if there are any entries in it. It should all be comments.

You might also try reparing the network connection. ... Thinkpads_User
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LVL 98

Expert Comment

by:John Hurst
ID: 34951222
I should have noted:  to repair the network connection, log in as administrator, open a command prompt and type  netsh winsock reset.  This repairs TCP/IP. .. Thinkpads_User
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LVL 11

Expert Comment

by:Pieter Jordaan
ID: 34951228

Please post the output of a trace route from the affected computer to the mail server.

It should be 'tracert [mailserverIP]' from windows.
0
 
LVL 15

Author Comment

by:JBond2010
ID: 34951352
Hi Experts Exchange,

Thank you for all your comments. Appears to be the Sonicwall that is blocking outgoing ports on my system.
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 34951403
Take a look in the Sonicwall settings to see if your particular computer needs to be permitted. A firewall can be set up to do that, but that is normally for guest computers, not company office computers. ... Thinkpads_User
0
 
LVL 15

Accepted Solution

by:
JBond2010 earned 0 total points
ID: 34951645
Hi Experts Exchange,

Figured out what the problem was. There was an exclusion range setup on the Firewall and my IP address was not in that range. I changed the ip address of my PC and this resolved the.
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LVL 15

Author Closing Comment

by:JBond2010
ID: 34990713
There was an exclusion range set on the Firewall. My IP address was not set in that range.
0

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