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sending mail from Cell phone - MS Exchange account

Posted on 2011-02-22
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Last Modified: 2012-05-11
I have several mail accounts on my sprint EVO (Android 2.2) phone. Gmail, personal cable account all work fine sending and receiving.
My Business e-mail syncs with an Exchange server 2007.  Receiving copies of my e-mail works fine (others people have the same issue, it is not just me) but I cannot send mail.
Incomming I am using POP, no security and it is fine.
Outgoing I have login required, user name and smtp.(domain name), security = none. Authentification fails but it lets me continue.
If I select no login required it continues with no error but sending mail failes wiht "unable to send mail".
Do I need login required and SSL?  How do I make this work?
Any suggestions greatly appreciated.
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Question by:wlasner
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Expert Comment

by:Frank_Alphaserveit
ID: 34951728
if your business email is Exchange, why are you configuring it as POP and SMTP instead of ActiveSync?
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Author Comment

by:wlasner
ID: 34951885
Active sync never worked in either direction, do I need a certificate to be installed?  
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LVL 3

Expert Comment

by:Frank_Alphaserveit
ID: 34951932
It depends, if your company has a workable Outlook Web Access then ActiveSync should work no problem.  I would lean more towards troubleshooting why ActiveSync isn't working than trying to get POP/SMTP working.

What message are you getting when you try to setup ActiveSync?
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Author Comment

by:wlasner
ID: 34952554
So active sync has to be setup on exchange 2007 (I think it is) but this too fails - If I remember it may have been a certificate issue even though I do not require them.
I just tried it now and it keeps saying incorrect user name and password but it only asks for the e-mail address and password which i know are correct.
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Frank_Alphaserveit earned 500 total points
ID: 34952587
if your ActiveSync setup on the phone does not ask for a domain name, you will have to type your username as "username@domainname" or "domainname\username".  I would give that a shot.
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Author Comment

by:wlasner
ID: 34952922
Actually, I got it working - thank you....
Question - this is new to me (mobile active sync), if I did calendar, will it mix cal events with my personal or will it create a seperate calendar?
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Expert Comment

by:Frank_Alphaserveit
ID: 34953500
the calendar will be exactly as your Outlook calendar is now - and anything you put in phone calendar will populate to Outlook and vice versa.  

I believe Evo supports multiple calendars, so depending on your current phone config, you will now have all appointments in your Exchange/Outlook calendar or you have both your Exchange/Outlook calendar and a personal.
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Assisted Solution

by:wlasner
wlasner earned 0 total points
ID: 34953521
Great - than k you
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Author Closing Comment

by:wlasner
ID: 34990805
thank you
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