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Error when trying to sync HTC Evo to Exchange 2003
When trying to configure an Android HTC Evo to exchange server 2003, I get the following error. "failed to create the account. Please try again later."
Customer replaced a Windows phone which worked just fine so ActiveSync is enabled on the server.
Any ideas?
Customer replaced a Windows phone which worked just fine so ActiveSync is enabled on the server.
Any ideas?
Make sure the mobile device firmware is up to date. I've seen several issues with Android's 2.1 firmware and our Exchange 2010 environment.
ASKER
Yes, I checked that. They are running Android 2.2.
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ASKER
Upgrading to Exchange Service Pack 2 resolved the issue. Once installed, the Android connected successfully.