?
Solved

connecting to a server via vpn

Posted on 2011-02-22
3
Medium Priority
?
309 Views
Last Modified: 2012-05-11
I'm a domain admin on a vpn. on one site, we have a server that hosts our domino server. to install the client, you connect to this server to download the exe. from the site it's on, this isn't an issue, however, from off site, while connected via vpn, the server request will always time out. if i am at home, or using an outside line, i can connect to it no problem. both sites have a firewall in place and they are managed by another company. any thoughts on how to fix this or tell the company where to look?
0
Comment
Question by:jessedudgeon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 35

Accepted Solution

by:
Ernie Beek earned 2000 total points
ID: 34952514
It seems like traffic from that server to the vpn clients isn't allowed or set up.

The server needs to have a route to the addresses of the vpn clients (through the firewall I assume).
The firewall needs to allow traffic from the server into the vpn tunnel(s) to the vpn clients and vice versa.

It's a bit of a global description. To get into detail we'll need some more info, but then the firewall company should know what to do with this.
0
 

Author Comment

by:jessedudgeon
ID: 34952574
yea, i do apologize about the lack of info. the firewalls were in place before i got hired on and I just don't have access. I got our senior IT staff to "look into it" and they called the company and they say they don't know why.

I guess a bit more info i could give would be that we have 3 sites total, and the other site used to not work much like mine, and now i have inherited their problem to where my site doesn't work. and they now work fine.
0
 
LVL 35

Expert Comment

by:Ernie Beek
ID: 34954805
Well first tell those guys what I posted before. If they're any good, they know what to do.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to set-up an On Demand, IPSec, Site to SIte, VPN from a Draytek Vigor Router to a Cyberoam UTM Appliance. A concise guide to the settings required on both devices
For many of us, the  holiday season kindles the natural urge to give back to our friends, family members and communities. While it's easy for friends to notice the impact of such deeds, understanding the contributions of businesses and enterprises i…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question