Link to home
Start Free TrialLog in
Avatar of jessedudgeon
jessedudgeonFlag for United States of America

asked on

connecting to a server via vpn

I'm a domain admin on a vpn. on one site, we have a server that hosts our domino server. to install the client, you connect to this server to download the exe. from the site it's on, this isn't an issue, however, from off site, while connected via vpn, the server request will always time out. if i am at home, or using an outside line, i can connect to it no problem. both sites have a firewall in place and they are managed by another company. any thoughts on how to fix this or tell the company where to look?
ASKER CERTIFIED SOLUTION
Avatar of Ernie Beek
Ernie Beek
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jessedudgeon

ASKER

yea, i do apologize about the lack of info. the firewalls were in place before i got hired on and I just don't have access. I got our senior IT staff to "look into it" and they called the company and they say they don't know why.

I guess a bit more info i could give would be that we have 3 sites total, and the other site used to not work much like mine, and now i have inherited their problem to where my site doesn't work. and they now work fine.
Well first tell those guys what I posted before. If they're any good, they know what to do.