I am having a few teething problems with a couple backup jobs running on Backup Exec 2010. I have a NetApp filer presenting a few shares that I’m trying to take weekly full backups to USB disk attached to a media server for off-site storage. There are two jobs that run, one on filer 1 and the other on filer 2. What I cannot get figured out is why the jobs back up some of the shares but not all of them. For example, on backup job 1 on filer 1, the job backs up 3 of the 10 shares and on backup job 2 on filer 2, it backs up 1 of the 7 shares. The catch is, this is not consistent. Sometimes the jobs will backup more or less shares and on a rare occasion the job will complete. All shares are configured roughly the same and the Backup Exec logon account has access either via group membership or directly.
Things I’ve looked at to date are ensuring the job is running as the Logon account and that logon account (Domain Admin) has rights to all shares, both on the share and NTFS permissions. Tried using both filer’s hostnames and IPs. Added the filers as User-Defined Selections. There are a couple subfolders that are excluded which I’ve added to Universal Excludes. I’ve recreated the jobs after deleting the previous selection lists.
The media server is Windows 2008 R2 x64 which was a recent migration from Windows 2003 R2 x86 to accommodate backup of Exchange 2010 – needed the x64 OS.
Any advice, tips or tricks to get this running, without creating 17 individual jobs, would be great. Thanks for your help.