Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1119
  • Last Modified:

SCCM 2007 Staffing Levels

Hi folks,
     The project I'm on currently is the deployment of SCCM in a large environment. We're still in the planning stages, but the approximate end design will be similar to this:
- 16 Primary SCCM Site Servers
- Approx 3500 SCCM Secondary Site Servers
- Initially 100,000 workstations being managed by SCCM.
- We will be doig OSD.

I need to know how many staff will be needed to manage this size of an environment (from the SCCM side ONLY). I have some idea's, but want some input. Anyone have any idea’s?

Thanks in advance!
Mike
0
MikeHolder1234
Asked:
MikeHolder1234
1 Solution
 
MarkieSCommented:
Dont know if this link will help to start you off on the right track...

http://technet.microsoft.com/en-us/library/bb694186.aspx
0
 
woolnoirCommented:
you mention staffing for the SCCM side only, but also that you will be doing OSD - does your intended staffing figures include the local support for OSD (if you want any) or is this purely a SCCM management staff number ?
0
 
MikeHolder1234Author Commented:
Hi woolnoir - we're planing on doing OSD at the primary sites only (still in question). But yes I am looking for staffing numbers on OSD as well.

Hi MarkieS - not really what I'm looking for, that's more on the tech side. Just wanted to know what other companies of this size are doing for staffing around SCCM.

Thanks all... please keep the comments coming, I'm still looking for more info on this.
0
Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

 
woolnoirCommented:
How is the geography on your project and do you intend (or have you thought about) if you want locational based teams, or functional ones ? An example is the team responsible for packaging, you could have a central team which is responsible for creating, updating and controlling deployment of all organisational packages - potentially linked to a ITIL change control procedure. Or you could have a geographically spread team.

Or are you looking for a recommendation on the above and other functions ?
0
 
MikeHolder1234Author Commented:
Good point - I didn't mention that. We want to centralize as much as possible, but it is a multinational company and does have a disperse IT team. We’ll have people that are users of the system (create packages, deploy packages and patches for examples) they are not included in what I’m asking. I’m looking more for pure SCCM support. Really I think 2-3 people can maintain the primary sites (3 likely as we will need some SQL skills such as reporting and SQL support), but I don’t know a decent ratio of SCCM to secondary server support.  

Make sense?

Thanks again,
    Mike
0
 
MikeHolder1234Author Commented:
Anyone at all? Come on folks! I'm sure there are some enterprise SCCM people kicking around out there, what do your departments look like?
0
 
KezziCommented:
In a previous environment I worked in which had 6 primary sites and 13 secondaries with another 20 odd distribution points in remote site.  It was for 99 buildings in 76 countries supporting 10500 users.  We had 4 main SCCM administrators (2 in the UK and 2 in the US for 24 hour support) who's main roles included the creation of packages, updates, rolling out of software, image creation and high level maintenance.   On our management servers we setup a dedicated section (collection and advert area) for each local team with permissions for them to create their own collections and advertisements to assign the packages we had already created.  They could add machines to computer association for building or use pxe unknown support for building machines.  We disabled them the right to create queries to avoid pulling all machines into collection deployments.  So any reports that were required were created by the 4 administrators - this was rare as most of the standard reports were sufficient.

So If you already have a team maintaining the SCCM functions, and are only looking for the support base, then just make each local team have the necessary rights to create collections and adverts in a controlled area with rights to add machines to computer association if you're not using unknown pxe support.
0
 
MikeHolder1234Author Commented:
Would have loved to see more information out there from other SCCM people. Thanks Kezzi, appreciate the time.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now