Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Windows 7 x86 network file transfer problem to Windows Server 2008 R2

Posted on 2011-02-22
8
Medium Priority
?
1,310 Views
Last Modified: 2012-05-11
Hello all,

My company is starting the transition to Windows 7 from Windows XP.  We skipped Vista since software programs we use were not yet ready to move forward at the time.  At this point the software is finally catching up with the times so we are in the early stages of rolling out Windows 7 to new systems.  Most of our servers are still Windows Server 2003 R2 but we have some new servers that we setup as Windows Server 2008 R2.

We have had no problems accessing any of our servers from our Windows XP systems but we recently noticed a problem with our Windows 7 systems.  The current systems we have gotten up on Windows 7 are running the 32-bit x86 version (unfortunately it is again a limitation of one piece of software we need to use that limits us to 32-bit instead of rolling out 64-bit).  The Windows 7 systems have no problems accessing or conducting file transfer operations on our older Windows Server 2003 R2 boxes.  The problem is when the Windows 7 systems conduct a file transfer to or from a Windows Server 2008 R2 box.  I get the 'copying item' dialog window and for time remaining it claims 'Calculating...' and it just sits there.  The file does get transfered but the dialog window never goes away and killing it off in task manager requires starting a new explorer.exe process.  Also, when shutting down the Windows 7 system will hang on the 'Logging off' screen and requires a dirty shutdown.

I have been able to replicate this behavior on multiple Windows 7 systems (Dell Latitude E6400, E6510, HP Pro3000 desktop) attempting to copy to multiple Windows Server 2008 R2 servers (HP ProLiant DL380 both physical and virtual boxes and a custom stand alone box).  Attempting to copy from one Windows 7 system to another also reproduced this behavior.

Out of curiosity I setup a Windows 7 x64 system and tried a file transfer and it worked properly.  Also, on one of the x86 systems I tried a file transfer to the new Windows 7 x64 system and it worked!

I also applied SP1 to the Windows 7 and the Windows Server 2008 R2 systems with the same results.

What is going on here?

I really need help since I can't figure this out.

J

 File Transfer dialog window
0
Comment
Question by:JACarlson8
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 

Expert Comment

by:mansoflaco
ID: 34952671
Hello, JACarlson8.
You have a very interesting problem...
Maybe I can´t solve your main problema but I can tell you my experience with your "secondary problem" (dirty shutdown of Windows 7). I had experienced exactly the same problem, and I could solve it after upgrading mi BIOS. Apparently, the MOBO couldn't solve the software order to shutdown.

Try it and tell us if it worked!
0
 

Author Comment

by:JACarlson8
ID: 34952714
mansoflaco,

All the systems I have been testing with are up on the latest BIOS and firmware levels as well as the latest patches.  I've tried both patched and unpatched to see if that might make a difference but it did not.

I have no shutdown issues with any systems unless I attempt a file transfer.

J
0
 

Expert Comment

by:mansoflaco
ID: 34952715
About your main question, Have you pinged the Server? Have you tried transfering less sized files? For example a simple .txt with the word "Hello" written on it?
0
Turn your laptop into a mobile console!

The CV211 Laptop USB Console Adapter provides a direct Laptop-to-Computer connection for fast and easy remote desktop access with no software to install.

 

Author Comment

by:JACarlson8
ID: 34952781
Yes, yes, and yes.  I am able to ping the server and am able to browse the server through windows explorer with no issues.  When I attempt the file transfer it actually does go through but it does not appear to be doing anything on the Windows 7 x86 system.  Also, I have tried the file transfer from the server going a Windows 7 x86 system and have no problems going that way.

J
0
 

Expert Comment

by:mansoflaco
ID: 34952942
After all you said, IMHO It seems like a Windows bug. The same behavior has been reproduced with diferent hardware, servers, file sizes and situations, but with one common factor: Windows 7 32 bits against Windows Server 2008 R2.

Maybe you want to try Teracopy or NiceCopier (file transfer software).

Greetings
0
 

Expert Comment

by:mansoflaco
ID: 34953093
Try disabling Remote Differential Compression feature (Start -> Control Panel -> Programs & Features -> Turn Windows features on or off -> Uncheck Remote Differential Compression).
0
 

Author Comment

by:JACarlson8
ID: 34953679
I've tried killing off Remote Differential Compression last week since I found that in a search but it made no difference.

BTW... I have killed off antivirus on all these systems to see if that could possibly be a problem but that did not help either.

J
0
 
LVL 42

Accepted Solution

by:
paulsolov earned 1000 total points
ID: 35073709
Follow the steps and disable SMB 2.0 on the server

http://www.petri.co.il/how-to-disable-smb-2-on-windows-vista-or-server-2008.htm

Next time put the question in the server zone, will probably get a faster responce from the group
0

Featured Post

Plug and play, no additional software required!

The ATEN UE3310 USB3.1 Gen1 Extender Cable allows users to extend the distance between the computer and USB devices up to 10 m (33 ft). The UE3310 is a high-quality, cost-effective solution for professional environments such as hospitals, factories and business facilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This article explains the fundamentals of industrial networking which ultimately is the backbone network which is providing communications for process devices like robots and other not so interesting stuff.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question