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Outlook 2003 - Contacts Folder shows as Bold with a count next to it

Posted on 2011-02-22
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Last Modified: 2012-05-11
I have a user (owner of the company) that wants to know why his Contacts folder (using exchange 2007, outlook 2003) shows as Bold and has a Count next to it Ex: (9)

He only has contact that shows bold and it's a Distribution group.

Thanks in advance.
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Question by:BFanguy
5 Comments
 
LVL 45

Expert Comment

by:Amit
ID: 34952611
These folders contain unread items. Right click and mark them as read
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Frank_Alphaserveit earned 1000 total points
ID: 34952613
if he right clicks on "Contacts" and selects "Mark All As Read" does the Bold and number go away?
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Expert Comment

by:ncheung
ID: 34952619
That signifies a new item is there for viewing.  The count next to it shows the number of item items.  He might of added new items and it is explaining just that.
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Author Closing Comment

by:BFanguy
ID: 34952635
simple,  that worked, thanks
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LVL 45

Expert Comment

by:Amit
ID: 34952648
Check if there is any child folder created under it.
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