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Outlook 2003 - Contacts Folder shows as Bold with a count next to it

I have a user (owner of the company) that wants to know why his Contacts folder (using exchange 2007, outlook 2003) shows as Bold and has a Count next to it Ex: (9)

He only has contact that shows bold and it's a Distribution group.

Thanks in advance.
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BFanguy
Asked:
BFanguy
1 Solution
 
AmitIT ArchitectCommented:
These folders contain unread items. Right click and mark them as read
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Frank_AlphaserveitCommented:
if he right clicks on "Contacts" and selects "Mark All As Read" does the Bold and number go away?
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ncheungCommented:
That signifies a new item is there for viewing.  The count next to it shows the number of item items.  He might of added new items and it is explaining just that.
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BFanguyAuthor Commented:
simple,  that worked, thanks
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AmitIT ArchitectCommented:
Check if there is any child folder created under it.
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