Solved

Outlook 2003 - Contacts Folder shows as Bold with a count next to it

Posted on 2011-02-22
5
683 Views
Last Modified: 2012-05-11
I have a user (owner of the company) that wants to know why his Contacts folder (using exchange 2007, outlook 2003) shows as Bold and has a Count next to it Ex: (9)

He only has contact that shows bold and it's a Distribution group.

Thanks in advance.
0
Comment
Question by:BFanguy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 43

Expert Comment

by:Amit
ID: 34952611
These folders contain unread items. Right click and mark them as read
0
 
LVL 3

Accepted Solution

by:
Frank_Alphaserveit earned 250 total points
ID: 34952613
if he right clicks on "Contacts" and selects "Mark All As Read" does the Bold and number go away?
0
 
LVL 7

Expert Comment

by:ncheung
ID: 34952619
That signifies a new item is there for viewing.  The count next to it shows the number of item items.  He might of added new items and it is explaining just that.
0
 

Author Closing Comment

by:BFanguy
ID: 34952635
simple,  that worked, thanks
0
 
LVL 43

Expert Comment

by:Amit
ID: 34952648
Check if there is any child folder created under it.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
An analysis of the phishing scam that has been affecting Google users, along with steps to take for protection, as well as what to do if you receive one of the emails.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question