Outlook 2010 custom template reverts changes after sent
Posted on 2011-02-22
I am running Office 2010 32bit on a Windows 7 64 bit OS.
I have some custom templates created in Outlook 2010 that I use frequently. They are general templates that I add/modify before sending.
This has worked fine for me in the past.
I have just noticed that now when I make the modifications they revert to the default template once I send it.
E.g. Let's say my templates body states "There will be an outage on" and I add "Thursday, February 24" to it. After I press "send" the recepient only recieves "There will be an outage on".
I checked my "Sent" folder and found the last time it worked correctly was on Jan 31. I haven't installed anything other than MS Updates. I uninstalled all the updates related to Office but still no luck. Anyone have any ideas?