?
Solved

Exchange mailbox....

Posted on 2011-02-22
5
Medium Priority
?
298 Views
Last Modified: 2012-05-11
I have a user who went back to her maiden name and I created a mailbox using that name.  I also created an smtp address for her using her married name so she would get all mail.  Some people are now complaining that mail is being bounced using her married email address but it worked for some time.  Is there a better way of doing this?
0
Comment
Question by:lalexander53
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 2

Expert Comment

by:DezzyMelb
ID: 34956485
Create one user account with her correct name and add both maiden and married name to the SMTP e-mail list. Make sure you set her maiden name as the primary. Creating a second account is not necessary.
0
 

Author Comment

by:lalexander53
ID: 34961200
I did do that  but mail to her maiden name keeps bouncing.
0
 
LVL 17

Expert Comment

by:lucid8
ID: 34961935
What version of Exchange?
0
 
LVL 17

Accepted Solution

by:
lucid8 earned 2000 total points
ID: 34963134
In this case you typically modify the Common Name, Account Name, Display Name, and it's best practice to add a new SMTP address with the new name (this way the new name is what is seen on outgoing emails) and change it to primary, DO NOT delete the previous SMTP address

0
 
LVL 17

Expert Comment

by:lucid8
ID: 35032256
Glad it worked out for you, and thanks for the points!
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question