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Removing a message from Exchange 2010 Submission queue

Posted on 2011-02-22
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Last Modified: 2014-02-07
I have been all through the link from Microsoft about how to use Queue Viewer with no help at all:

http://technet.microsoft.com/en-us/library/bb124789.aspx

My problem is this.  I have a message stuck in the "Submission" queue for a journal entry, and it keeps throwing errors to my Event log.  But when I try to following the instructions above from Technet on removing a message from a queue, I do NOT get the option of "Remove messages (with NDR)" or "Remove messages (without NDR)" when I select the Submission queue.

So, how in the h**l can I clear this message from the queue so that I do not get those Event ID 9213 errors in my event log?
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Question by:jgrammer42
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by:Amit
ID: 34954821
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by:Amit
ID: 34954850
This one have all the Powershell steps.
http://msexchangeteam.com/archive/2010/10/27/456739.aspx
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Amit earned 500 total points
ID: 34954856
Last option, stop the service in the server and rename the folder. Start the service again.
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Author Comment

by:jgrammer42
ID: 34954869
amitkulshrestha,

I have already seen that link.  And it was useless.

HOWEVER, I think I HAVE found the answer.  This link below seems to have worked.  The problem is, it is just another kludgy fix to another BS Microsoft product.

http://www.ehow.com/how_5337542_clear-exchange-submission-queues.html

However, it did work.  At least it appears to have.  The stuck message is gone now.  But I hope there is a better solution out there.
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Author Closing Comment

by:jgrammer42
ID: 34954873
This is exactly what I had to do.

Thank you very much for your help!
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Shouldn't all users have the same email signature?

You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

 
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by:Amit
ID: 34954875
Don't need to rename the folder....restart the service and see if you are able to remove it.
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by:Amit
ID: 34954899
jgrammer42

Thanks for the update.

I tried to give all the best possible option, i knew. At the end, EE Experts main objective to fix your issues.

Thanks

Amit
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Author Comment

by:jgrammer42
ID: 34954929
Again, thank you very much amitkulshrestha.

You guys are the best.

And I do appreciate your help.
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Expert Comment

by:DpacNinjas
ID: 38466895
The steps below should also work

Open the Exchange Management Shell
Type in Get-Message | fl
Make a note of the Identity of the message or messages, for example mine was SERVERNAME\Submission\7841
- You can get this by going to the property of the message in the Queue.
Type in Remove-Message -Identity "SERVERNAME\Submission\7841"
When prompted confirm you want to delete the message. The message will now be removed from the queue
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Expert Comment

by:firstheartland
ID: 39423558
dpacninjas method worked for me without mail disruption, without turning off service.
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by:BigRMV
ID: 39842600
I know this post is listed as answered, but I wanted to share this.  Had the exact same problem and found this Exchange Powershell Command which worked like a charm.

Get-Message -Server <servername> -Filter {FromAddress -eq "<>" -and Status -eq 'Retry'} | Remove-Message

I ran part before the pipe first to see if it found anything other than what I was looking for. It didn't.  So I ran it again with the Remove-Message command and it fixed my problem.
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