Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Win7Pro account will not login to domain "Specified user does not exist"

Posted on 2011-02-22
12
Medium Priority
?
9,489 Views
Last Modified: 2013-11-25
I just started working for this company and there are a couple other IT admins and i was not the one who set myself up unfortunately.  I have tried to solve this now on my own and am having no luck what so ever.  When i first joined the domain i had no problems at all, i joined ok, all stuff was available to me as normally would be and life was good.  I had some email issues however and one of the other admins messed with my account, deleted it and recreated it or something.  Wasn't what i wanted to do but who am i to say i just started here.  At any rate, now my regular user account is all messed up.

I have two accounts, my domain user account and my domain admin account.  My domain admin account works perfectly.  My domain user account is the problem.  So here goes.

When i boot up the computer and press ctrl+alt+del and type in my username and password i get the following error

"Windows Security - The specified user account does not exist"

Here is what i have done after hours of tinkering.  
I have removed myself from the domain and rejoined it to no luck.
I have deleted my computer object, my user, and my associated exchange account and recreated all from scratch to no luck.
My local computer account is working good, my domain admin account works good also.

Ok so here is the real kicker.  If i type  username@domain and my password.  IT LOGS IN.  If i log back out and type domain\username and my password.  I get the error message above.  If i reboot the correct domain is displayed beneath the login window and other accounts can login from this laptop fine.  Another admin was able to login with my username and password correctly from a different computer to the domain just fine.  IT is only this computer specifically with this specific username that is messed up.  New computer is really not an option and shy of reformatting (if that would even help) i am out of ideas on what to do.  Expert help would be greatly appreciated.

I figured after awhile ok fine, ill just use username@domain to login.  Worked great until i locked my computer to take lunch.  Upon return the login window you need to unlock the computer with will not accept that type of username and i had to reboot and lose my work to get back on the computer, so that is not really an option as i need the ability to lock my computer.

Thanks in advance.

Joe

P.S. Windows Server 2008, laptop is a windows 7 pro.
0
Comment
Question by:chaospinhead
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
12 Comments
 
LVL 1

Expert Comment

by:TNP_Doug
ID: 34955500
Maybe a corrupt profile for your domain user account on the Win7 machine.  Try renaming the old profile with your domain admin account and then try and log on with your domain user account.  Let's see what happens.
0
 

Author Comment

by:chaospinhead
ID: 34955601
I have deleted and recreated the user profile 3-4 times already with no luck.  Basically i log in with admin account remove the domain user profile, reboot and try to log in.  With or without a domain user setup on the local machine seems to not affect it.  Same error.
0
 

Author Comment

by:chaospinhead
ID: 34955621
I already have 3 profiles on the local harddrive for this account.  Im up to 003 now
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 4

Expert Comment

by:lgg733
ID: 34955738
"one of the other admins messed with my account, deleted it and recreated it or something"

Did you ask this admin exactly what he did and explain that you are now having problems? Maybe he did something out of the ordinary or maybe some kind of new guy hazing ritual, probably not but may help to ask.
0
 

Author Comment

by:chaospinhead
ID: 34956022
He sits right behind me.  He is...well...close to being out the door.  Either way he said he has never seen the problem before and has no idea what to do.  Im surprised myself that googling this error turns up so few instances.  Regardless of what he did when he removed my account he didn't do something right and now im tasked with fixing it.  The head admin will be down tomorrow but i don't think either of us will figure it out as hes never heard of this either.  Im honestly surprised that after deleting the local profiles, deleting my account in active directory and recreating both from scratch that as soon as i join the domain i get the same error again.  Id think between those 2 user account issues would be resolved.  The only thing i haven't done yet is reformat the computer but im not even sure if that will do anything.  I'm not thinking it will.  Either way i need to solve it...or create another username for myself altogether and just abandon my real name haha.  I'm home for the day but will be working more on this tomorrow. Im going to try to create another domain user on that laptop and see if it logs in if it does maybe ill just use that one and trash all remanants of my account in active directory and on the local pc.

I just hate having a problem that never gets solved :(
0
 
LVL 4

Expert Comment

by:lgg733
ID: 34960929
Was this magically fixed when you got back to work today? Also wow, you weren't kidding about lack of info on google. I spent some time looking into this and found nothing. I will keep looking when I have time and post here if I find anything.
0
 

Author Comment

by:chaospinhead
ID: 34961723
Was not able to get anything to work.  I ended up deleting my active directory user/computer again.  Removing from the domain, i create a new user (only change was first name was Joseph instead of Joe which is what i was using).  Login name and password and email were all identical.  But now it works.  So changing my first name when i recreated the account, solved whatever was the problem.  Makes no sense to me...but im sure there is some deep buried reason.  When i was recreating the same account with my first name as Joe it was evidently picking up whatever the problem was and when i changed my first name i truely got a new account that wasnt bugged.
0
 
LVL 4

Expert Comment

by:lgg733
ID: 34962027
Well that's good, at least you have a working account now. Annoying not having a solution to the original issue but sometimes that's how it goes. Good luck with the new job.
0
 

Author Comment

by:chaospinhead
ID: 34969161
Well that was a short lived solution.  As of today im right back to the samn damn thing.  I came in this morning and i can no longer log on.  Same stinking error message from 2 days ago.  "Windows Security: The specified Account Doesn't Exist."  It has to be something between server 2008 and Windows 7.  We don't have a "lot" of Windows 7 workstations yet but we will be getting more as new ones need ordered and this cannot be a problem for us.  I can't work when i can't even log in every other day.  Anyone got anymore ideas?
0
 
LVL 4

Expert Comment

by:lgg733
ID: 34970980
0
 

Accepted Solution

by:
chaospinhead earned 0 total points
ID: 34983489
Yes i had seen that one, though his problem looks to be the same, What he is trying to do is irrelevant to what i am trying to do.  He is trying to skip the logon screen.  I am logging into a domain and do not wish to setup automatic login.  I just want to be "Able" to login.

The problem is fixed now, i created a new account and used a different variation of my first name.  Aside from that though and i havent been able to dig deeper yet but my new account had done the same thing the second day.  The last thing i did was add myself to some groups in AD to get access to certain things.  Then the error started.  So i removed myself from all but the core groups and can login again.  So it def appears to be some sort of group setting, but i havent been able to locate which group caused it or why at this time.  Just too busy.

Thanks for all the help.  My advice to anyone else if you get this error is remove yourself from all non essential groups 1 at a time and test your login after each one.  If its the same problem i have, 1 of the built in groups i think is setup in a strange way
0
 

Author Closing Comment

by:chaospinhead
ID: 35115077
Solved via a workaround, still no idea what caused it in the first place for sure, but pretty sure it was related to group membership settings.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently, Microsoft released a best-practice guide for securing Active Directory. It's a whopping 300+ pages long. Those of us tasked with securing our company’s databases and systems would, ideally, have time to devote to learning the ins and outs…
Auditing domain password hashes is a commonly overlooked but critical requirement to ensuring secure passwords practices are followed. Methods exist to extract hashes directly for a live domain however this article describes a process to extract u…
Simple Linear Regression
Introduction to Processes

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question