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How do I turn on Music on hold feature for vodavi talk p[ath.

Posted on 2011-02-22
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Last Modified: 2012-05-11
I have been asked to turn on the MOH option on our voice mail. i cant figure out how to do it. There is a line for my cd player already punched down and pluged it to the phone system. But when i turn on the raido i can still hear music from the speakers of the cd player but nothing when on hold. I have searched high and low for an admin copy of the maual but no luck. Any ideas? BTW  its a vodiva talkpath syatem.
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Question by:shawkins331
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jfaubiontx earned 2000 total points
ID: 34958516
If your still hearing the sound from the CD player, either your plug that plugs into the CD player isn't fully plugged in or is the wrong plug for the jack. The plug should open the contacts that go to the speaker thus removing the sound from them.
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