Can I create a hyperlink to open a Citrix instance of Internet Explorer?

Posted on 2011-02-22
Medium Priority
Last Modified: 2013-12-08
Running Xenapp 6 and we have a published version of IE8 that houses a CRM application.. This application generates email notifications that contains a hyperlink to external people that are not on our network but the link contains a local address so it cannot be opened by them.
VPN is not an option for us so I was wondering if I can create a link to open a Citrix instance of IE8 when the external user clicks on it rather than a local one..
Question by:craigtc
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LVL 10

Accepted Solution

ThorinO earned 1500 total points
ID: 34957107
Can you create a public DNS record so it resolves for the external people to the correct internal resource?

Author Comment

ID: 34957132
Good idea but I need to make it a 'one click' excersise for the external users if I did that they will have to enter credentials and they wont like the extra step (lawyers) plus if I am going to make them do that then they may as well just login to the published CRM app via the web interface... Thanks for the speedy response though...
LVL 10

Expert Comment

ID: 34957177
Not sure on the Citrix side of things but I would think you are going to run into the same issue. They are going to have to authenticate to get that Citrix session going.

Expert Comment

ID: 34959395
if the hyperlink is pointing to anything running from citrix session then you have authenticate. enable Passthrough authentication for this session in citrix

Author Closing Comment

ID: 35271384
Unresolved but as close as it gets .. It seems it is not possible to do what I want to to with Citrix

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