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File recovery questions

I had a couple users on a Citrix server who were kicked off and lost unsaved work. Both Excel and Adobe are both setup to autosave but neither user was prompted to autorecover their work.

So, my questions are..

1. I see a file one user was working on and it reads ~$filename.xlsx but it won't allow me to open and save the file (unrecognizable format). Is there a trick I might be ble to use to get the information.

2. The other user was working in adobe. Is there a location and/or file type I can search for if it was autosaved? I did a search for the filename but nothing came up? While the document wasn't changed she did lose a bunch of markups she did that she'd like to get back.

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dak11
Asked:
dak11
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2 Solutions
 
SiddharthRoutCommented:
Few things that you can try.

1)
Rename the file ~$filename.xlsx and then open it. OR
Do not directly open the file. First open Excel and then from the File ~~> Open try opening it.

2) Not sure about Adobe.

Sid
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dak11Author Commented:
Thanks, already tried that with Excel.
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SiddharthRoutCommented:
Can you upload the file?

Sid
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patrickabCommented:
dak11,

In the file Open dialogue box in Excel, at the right hand end of the Open button is a dropdown arrow. Having selected the file to Open, click the dropdown arrow and select Open and Repair. That might do the trick. If not then try using Open Office to open the file and then save it in an Excel format. Open office can be obtained free from:

http://www.openoffice.org/

BTW is the Excel file used in Shared mode. In other words can more than one person use the file at the same time?

Patrick
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dak11Author Commented:
I can't upload the file since it could contain client information.

The file was in use by the user and I've been trying to pull the file from a shadow copy that ran only a few minutes before. The Shadowcopy has the 'in use' file and that's the one I'm trying to open.

I tried the open and repair option in Excel but I'll download and try open office to see if that works.

I do not believe the file is setup for shared use.
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SiddharthRoutCommented:
I think Open Office method mentioned by Patrick will do the trick. However if it doesn't, then try this.

Rename the file ~$filename.xlsx to TempExcel.ZIP. Now open the file using winzip. Does it open? If yes, then post a screen shot of the winzip window.

Sid
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dak11Author Commented:
Nothing worked. Thanks for the attempt guys.
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patrickabCommented:
If the Excel file(s) were 'shared' then they are probably corrupted. In  which case the chances of you fully revovering the data in the file(s) is slim.

Patrick
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dak11Author Commented:
File still not opening.
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