Using Exmerge to recover folders and mail from the dumpster
Posted on 2011-02-22
I am trying to recover a client’s deleted folder from their mailbox on an Exchange 2003 server. the folder resides in the dumpster and cannot be recovered via "Recover Deleted Items" option as it fails with a permissions error. I have checked permissions on this mailbox and they check out OK.
I downloaded and installed Exmerge version 18.104.22.168 on the server and attempted to recover the “dumpster only” from the mailbox. I selected the following:
1. Extract or Import
2. Step1: Extract data from an Exchange Server mailbox
3. Selected Exchange server (in this case an SBS 2003 server)
4. Selected all options under options – data including items from Dumpster
5. Import Procedure – merge data into the target store
6. Folders – process only these folders: Deleted Items.
7. Apply action to sub folders and selected folders.
8. Selected mailbox
9. All other options are defaults.
Note: Administrator has “Send As” and Receive as” rights to mailbox store and the ExMerge program resides in C:\Program Files\Exchsrvr\bin\Exmerge folder.
It completes with errors. Please see ExMerge.log details below:
"[16:33:13] Error copying recoverable deleted items (From the Dumpster).
[16:33:13] Error copying folder 'Email Archive' from the dumpster. (MAPI_W_PARTIAL_COMPLETION)
[16:33:13] Error copying folder 'Microsoft at Home' from the dumpster. (MAPI_W_PARTIAL_COMPLETION)
[16:33:13] Error copying folder 'Microsoft at Work' from the dumpster. (MAPI_W_PARTIAL_COMPLETION)
[16:33:13] Failed to repair the anti-SPAM rule in the target mailbox since the Inbox entry ID is not found.
[16:33:13] Failed to repair the anti-SPAM rule in the target mailbox after migration.
[16:33:13] Number of messages processed for mailbox 'clients mailbox': 1360
[16:33:13] Number of folders processed for mailbox 'clients mailbox': 3
[16:33:13] Non fatal errors encountered. Copy process completed for mailbox 'clients mailbox' ('INFO').
[16:33:14] Number of items copied from the source store for all mailboxes processed: 1360
[16:33:14] Total number of folders processed in the source store: 3
[16:33:14] 1 mailboxes successfully processed. 0 mailboxes were not successfully processed. 1052 non-fatal errors encountered.
[16:33:14] Process completion time: 0:00:00:03 "
I then added PST file to Outlook and was able to see the recovered folder(s) in the Deleted Items but they are empty i.e. no mail is present.
Can you please help?
Note: I have tried several attempts with different options i.e. Selected all folders i.e. inbox etc. this creates a larger PST file and can see mail in inbox etc. but not the deleted folders.