Solved

Outlook 2010 has stopped remembering and autocompleting email addresses

Posted on 2011-02-23
7
1,020 Views
Last Modified: 2012-05-11
Hi I am using outlook 2010 and it has suddenly stopped remembering email addresses, after I restart the pc it loses all email addresses that i used for the day. Can someone please help.  
0
Comment
Question by:Trevor_C
  • 4
  • 3
7 Comments
 
LVL 3

Expert Comment

by:iamshergill
ID: 34959064
This information stores in .nk2 file.

THere are 3 chances:

Chance 1: Accidently .nk2 file got deleted. If yes, it may available in Recycle Bin and you can restore it. If that is not available there, no fix then. Location of .NK2 file is "C:\Documents and Settings\User_Profile\Application Data\Microsoft\Outlook"

Chance 2: It has been disabled from Outlook by mistake. You can enable it. Follow steps mentioned in below link:
http://www.groovypost.com/howto/microsoft/outlook/disable-microsoft-outlook-2007-and-2003-email-auto-complete/

Chance 3: It has been disabled by your Administrator by Group Policy. If this is the case, no fix for this.
0
 

Author Comment

by:Trevor_C
ID: 34959529
Outlook 2010 does not use a .nk2 file, in outlook 2010 the addresses are stored in some hidden autocomplete file.
0
 
LVL 3

Expert Comment

by:iamshergill
ID: 34959656
Oho I am sorry, i missed to read that it is outlook 2010. Give me some time to provide you solution.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 

Author Comment

by:Trevor_C
ID: 34959858
Thank you for your assistance.
0
 
LVL 3

Accepted Solution

by:
iamshergill earned 500 total points
ID: 34961642
In Outlook 2010, name caching stores in hidden folder in user's mailbox or .pst file depends on settings.

If your are not able to see name caching, chances whether it has been disabled or cache is currupted which is always pron for curruption.

Please follow the below steps:

- Open Outlook > File > Option > Mail > Send Message > Disable: Auto complete option and click "Empty Auto-complete List".
- Restart Outlook
- Perform the same steps and Enable:Auto Complete Option.

This is will create a new cache. If still not work, create new Outlook profile for your mailbox.
Please let me know how it goes.

0
 

Author Comment

by:Trevor_C
ID: 35004587
Thanks for your assistance, I have applied the solution and will only know by tomorrow morning if it.  
0
 

Author Comment

by:Trevor_C
ID: 35024630
Great stuff thank you auto complete list now works perfectly.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Deploying a Microsoft Access application in a Citrix environment is not difficult but takes a few steps. However, Citrix system people are often of little help, as they typically know next to nothing about Access. The script provided here will take …
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now