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Trevor_C

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Outlook 2010 has stopped remembering and autocompleting email addresses

Hi I am using outlook 2010 and it has suddenly stopped remembering email addresses, after I restart the pc it loses all email addresses that i used for the day. Can someone please help.  
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iamshergill
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This information stores in .nk2 file.

THere are 3 chances:

Chance 1: Accidently .nk2 file got deleted. If yes, it may available in Recycle Bin and you can restore it. If that is not available there, no fix then. Location of .NK2 file is "C:\Documents and Settings\User_Profile\Application Data\Microsoft\Outlook"

Chance 2: It has been disabled from Outlook by mistake. You can enable it. Follow steps mentioned in below link:
http://www.groovypost.com/howto/microsoft/outlook/disable-microsoft-outlook-2007-and-2003-email-auto-complete/

Chance 3: It has been disabled by your Administrator by Group Policy. If this is the case, no fix for this.
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Trevor_C

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Outlook 2010 does not use a .nk2 file, in outlook 2010 the addresses are stored in some hidden autocomplete file.
Oho I am sorry, i missed to read that it is outlook 2010. Give me some time to provide you solution.
Thank you for your assistance.
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iamshergill
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Thanks for your assistance, I have applied the solution and will only know by tomorrow morning if it.  
Great stuff thank you auto complete list now works perfectly.